Rent Problems Are Frustrating; but you're not alone: Thousands of tenants rely on RPA to solve problems
Evicted from my property | Case#**-*732
Houston,
Texas -
77008
To whom it my concern:
I José Maldonado is directed to this dependence to his worthy charge, to request your help for avoid the eviction of the properties: 502 E. 29th. Street and 423 E. 29th. Street, Houston, TX. 77008 that Mister Juan Lopez has carried out, through his lawyers, in which reports me that I should carry out in a period of three days from the 12/20/2011. For lack of payment which is not true.
As antecedent I report them that in November from 2010 Mister Juan López and I carry out a covenant of the purchase of the property of the 502 E. 29th. Street. In which I compromised to pay the sum of $1450 dlls. Monthly, of which $450 were of rent and $1000, 00 as interests of the purchase of the property. Until I paid him the part that corresponded me of the purchase of the property
In June of 2011 we made another covenant with the property located in the 423 E. 29th. Street in which I should pay him the sum of $1550 Dlls. monthly, of which $ 550, 00 dlls. Were of rent and $1000, 00 of interests of the payment of the sale of the property I made with him. In such agreement if the property was sold the profits will be distributed 50% for each one
In the past month due to the economic situation I have not been able to pay the part of the interests, but the rent was pay every month and with this excuse his trying to evicted me of the two properties. By my part, in recent months I have being renting the property of the 502 E. 29th. Street. For thus be able to solve the payments to Mr., López.
In recent date Mr. López began to have conversations with the people that live the property to threaten them. Likewise by the date December 22, 2011., Mr. Lopez has canceled the services of Water and Energy in the property, so that way the people will left the property and thus to be able to evicted me.
For further information I can be contact at the address 524 E. 29th. Street Houston TX. 77008 and phone Number 281-685-7636 and the email jlmaldonado410@hotmail.com.
I will thank you all the help that can provide me to avoid the eviction that is carried against me.
Regards
Jose Maldonado
Noise Complaints | Case#**-*164 The upstairs neighbors have been rude to me since I moved here. They complain about everything and makeup things that are far from true. They called the police when me and my 11 month old son was sleeping. I was woken up by them saying there was a noise complaint. They could obviously see that its so quiet in my house that they apologized and left. I am a single mom going to school. The only noise coming out of my house is when my baby cries, and just want them to let me be. I complain to the landlord but they insist what I'm saying is not true. I complain about there dogs being on leashes an there accusations against me. I just want it to stop. I feel like they want me evicted. I just want to live in peace with my son..tions
Bedbug Infestation Due To 3 Floods When Maintenance Did Not Fix Water Damge | Case#**-*199
BOYNTON BEACH,
FL -
33437 2634
3 times upstairs flooded causing ceiling damage, drywall is wet and cracks with bed bugs come through. 2 pest control companies agree we are not at fault Also code enforcement. I am disabled and lease states 4 days notice for pest control. Never had more than1 day and pest control came 3 out of 7 times in which we vactated premises for 4 hours + with all belongings.
Told code enforcement they had drywall and structure scheduled to be fixed on 4 /10/2017 never came.
Harassment, Forceful Entry, Owed Payments | Case#**-*248
LAKESIDE,
CA -
92040 2116
Postpone non emergency repairs and do not force entry outside business hours and without mutual agreement. Stop harassing me by infringing on my rights to enjoy the peace and quiet of my home. Do not force entry into my home to traumatize my child and I late at night. Do not share the key to my home with my abusive ex-husband. Wait for my legal representant to contact you. Reimburse the money owed for gas and electric and provide the missing documentations for the months not listed in the invoice I emailed to you. Reimburse the child support payments unlawfully retained by the landlord as rent, plus interest, owed since February 2008, plus interest at the current value of the condo I live in or chose to honor the rent-to-buy agreement with the previous landlord. Reimburse the cost for all maintenance, repairs and improvement performed out of my own pocket since 2008, acknowledged and approved by the previous owner (your deceased mother). This is a partial list of my requests.
Deposit Issue | Case#**-*731
Holly Springs,
North Carolina -
27540
Retaining $225 of deposit stating their is damage and paint issues. Upon given notice to vacate property Mr.Mckeeman did a detailed walkthrough submitted in writing his findings and stated that all we as tenants were accountable for was cleaning. At this time I asked if he’d like we could paint the house back to white and he said “no, I’ll be painting it white regardless before putting it up for sale..”. I asked again he confirmed and handed us his checklist in ink signed by him zero cost for paint and all of his findings. Also states dog damage to 2 unfinished wood steps in the garage and a12 inch molding in the kitchen which is scratched and fading paint which was not my dog but my wheelchair. A deposit of 250 was charged upon move in and my supposed dogs damage would be settled with that deposit. As far as paint he in writing and verbally asked about returning color back to white. He said no and documented on his inspection checklist. We did absolutely everything to receive our full deposit back and is now reneging. We have over 60 email exchanges, text messages , approvals on paint scenes and assurances over 7.5 years proving he has no basis to retain balance of deposit. All I want is what is due back to us. He is illegally retaining our deposit balance and we as tenants did absolutely everything asked if us and in writing. Just want what is fair. Mr..Mckeemsn has forever changed our opinion because of his business practices and therefore ruining our experiences and memorie of a house we called a home for 7.5 years.
unresolved pest problem involving 7 month old baby | Case#**-*090
freeland,
Pennsylvania -
18224
this has been ongoing for over a year now and the worst part of it all is that my seven month old son is getting bites all over him and also my four year old daughter. it got so bad the babies eye was swollen shut.
The landlord agreed only to spray two apartments even after the man from Oreck (bedbug spraying company) informed us that it is not likely the bugs will leave unless he agreed to exterminate the whole building due to the fact that he said they were most likely in the walls. the extermination has finished but we are repeatedly showing up with bites. We believe that this problem arose from a prior tenant who had lived downstairs and moved moved out often bringing furniture off the street into his complex. His walls are
directly leading to ours. i have lived in this apartment for almost three years now and never had a problem up until now. The landlord is being very unfair and unjust especially knowing that this is involving a baby and my four year old daughter. We are hoping to move because of lack of space for us and the children but are afraid to do so knowing that the bugs will most likely follow us to wherever we go. I have also discarded many things such as the babies brand new crib, my daughters bed,
my mattess that was only 1 year old and cost about 600.00 many comforters and pillows also. We
are still getting bit and he told me that there is nothing else he can do for us that he does not have money for another extermination. We have records of pictures of bedbug bites and actual bedbugs we had found.
Breach Of Agreement | Case#**-*619
Sierra Vista,
Arizona -
85635
Original complaint to Haymore Realty LLC of refrigerator over freezing and leaking on October 3, 2023. The order was assigned to a technician on October 30th and a technician was supposed to come on November 14th. No technician came to view the refrigerator until January 29th, when Roadrunner Appliance finally came out and told me they need to order a new thermostat. On February 9th, David McCaleb from Haymore Realty texted me telling me the thermostat was on order. When I didn\\\\\\\'t hear back, I called Haymore, (can\\\\\\\'t recall the date), and Mr. McCalb told me a new refrigerator would have to be delivered. I waited, then called back. McCalb told me Home Depot would deliver my refrigerator on March 13th. I had to change the date to March 14th, when I could be home for delivery.
I lost a large amount of produce the either froze or spoiled due to not having a functioning refrigerator, per my lease agreement, with Haymore Realty LLC. Per the lease agreement, #8. \\\\\\\"Personal property included and to be maintained in operational condition by Landlord: refrigerator, range/oven and dishwasher.\"
As a courtesy to the tenant and for the technical breech of contract, this was not a big ask. I shouldn\'t have to go through these measures for a property manager to do the right thing.
HATE Crime | Case#**-*787
Houston,
Texas -
77025
HATE CRIME HATE CRIME races
Landlord extremely unprofessional and one sided. | Case#**-*872
Minneapolis,
Minnesota -
55408
Mr. Frenz sent me a complaint notice in regards to my dog and her barking. Also in the letter was false accusations that we were not paying pet rent but we have been for a few months now. I called and finally received a call back later in the night. Right off the bat he was very rude and unprofessional. I told him we were working on our dog barking after we leave (got her a shock collar) and we are sorry. He persisted to be very rude. I tried telling him about a dog in the building that attacked our dog a month or so ago and i called and never received a call back from him. He didn't seem to care and did not want to take my complaint. He starting saying i was acting like a 12 year old and playing "he said she said" when in actuality that is what he was doing since he had never actually heard my dog bark. He was becoming very irrate and cynical as i was trying to explain to him my concerns within the building. It seemed as though he was going to hang up on me several times during the call.
Unlawful Eviction | Case#**-*032
Florence,
Alabama -
35634
This is a complaint in general about the park. I don't live in the park but have family who do. I feel my family who have in the past and currently live in this park are being treated unfairly almost to the point of harassment. I think this Park should be investigated by Licensing and Inspection and the owners rental license revoked.
Complaint Process in 3 Simple Steps:
File Apartment Complaint: Fill out complaint form with your proposed resolution. Instantly recieve your case number.
Check Status: See the current status, respond, upload files or images, accept fair solution or purpose alternative solutions.
Landlord Public Record: Positive or Negative record is attached to landlord based upon their responses. Your (tenant) information is not made public.
Complaints Tips:
Uploading pictures / files is helpful
Try to request fair solutions
Focus on major issue, not on many
Check your status every 3 days
Avoid accusations or hostile tones
Be willing to accept alternate solution
How Does the RPA Help Resolve Rental Problems?
Once you file a complaint, the RPA will contact your landlord or property manager to mediate a prompt resolution. The RPA online mediation system provides an effective complaint resolution process that helps solve problems quickly. Complaints filed through the RPA are documented and help protect tenants' rights by providing a program that protects against landlord retaliation and unfair practices. Agreements reached through the RPA Apartment Complaint Center are legally binding and enforceable. When required the complaint can be used as evidence in court.
The RPA requires a $35 one-time processing fee to cover the cost associated with contacting the landlord, online mediation, paperwork, and public record filing. Prior to 2006 the RPA complaint program had no fee. However, due to abuse by tenants that were filing bogus complaints; the RPA found it necessary to charge of fee to eliminate fake complaints and to cover costs associated with complaint handling. If you are looking to report the problem only and not seeking a resolution, you can use our free Report Landlord option. (The report landlord option will only document the problem and will not provide any assistance in resolving disputes.)
Tip: On your complaint form you can request that management reimburse you for RPA filing fees.
How long does the process take?
The RPA is able to resolve complaints fairly quickly, unlike court or other legal options. Cases are normally assigned in the order received; however, you can upgrade your case to be rushed if you need your case escalated. (option available immediately after filing)For fastest processing try to submit your complaint before the next processing deadline. (Count down shown next to "File Complaint" button.) Once the mediation process begins, your landlord will have 3 business days to respond to the mailed notice. If a landlord email address is provided the RPA will send out both a written notice and email notice which can provide an immediate resolution. Many times cases are resolved immediately after receiving the RPA® notice, however depending on the complaint, it can take longer if both parties are unable to reach an agreement quickly.
Tip: To speed up the process... On the complaint form request reasonable and fair solutions.
Does the RPA Guarantee to Resolve Every Complaint?
Each complaint is guaranteed to be worked by the RPA complaint system. The RPA mediation system will work to resolve every complaint regardless of how big or small the complaint. However, the RPA can't guarantee the end results of any complaint. While we work to solve each complaint, the guarantee is limited to our processing of your complaint. All fees associated with the complaint are non-refundable dispute the outcome of the complaint. Each complaint is Guaranteed to be worked by our complaint system and will be documented against the landlord should they fail to cooperate.
Tip: To get positive resolutions to your complaint; try providing resolutions that are fair.
What Happens After I file a Complaint?
Upon filing your landlord / property manager complaint you will instantly receive a case number. Your complaint case number can be used to immediately access your complaint status page. The RPA will process your complaint and contact your landlord for an immediate resolution. On your status page you can view case status, upload files or images, respond to the complaint, update/ change resolutions, accept or close complaint. The RPA complaint center updates your case status in real time and provides you with tracking to see exactly what is happening with your complaint. Once the case is closed, the complaint will be attached to your landlords public record which is quickly indexed by all major search engines. (Your information is never made public)
Tip: Check your case status at least every 3 days. (Respond / update your case as required)
Protection Against Landlord Retaliation
Its unlawful for your landlord to retaliate against you because you filed a complaint. Your landlord cannot evict, harass, limit access, raise rent, or treat you unfairly because you filed a complaint. As a tenant, you must still pay rent and comply with rent terms stated within your contract. Filing a complaint does not eliminate your responsibilities.
Tip: Check your case status at least every 3 days. (Respond / update your case as required)
Who Can File a Complaint with the RPA?
Any renter located in the United States of America has the right to file a complaint with the RPA. The RPA does not accept complaints outside of the USA. In general, the RPA will accept every complaint regardless of how big or small the problem may be.
Tip: When possible, try resolving your problem with your landlord before filing a complaint.
