Ohio tenants have rights, solving security deposit problems is your right...
Every day, tenants like you, turn to the RPA to quickly get deposits refunded & unfair charges dropped.Filing a Complaint with the RPA is the fastest and most effective way to get your deposit refunded and unfair deductions dropped. - even attorneys rely on the RPA to help solve dispute problems for their clients. As a tenant you have rights to fight for your every penny of your deposit. Yes, the RPA fight to get your deposit back.
What Ohio Security Deposit Problems Can the RPA solve?
Did you know... the RPA accepts all deposit complaints, but these are the most common complaints resolved by our organization:
Security Deposit Refunds
Getting your security deposit back promptly.
Charges to Security Deposit
Unfair, False, Unreasonable, or other types of deductions
TIP: On the complaint form you can request that your landlord reimburse you for the $35 complaint filing fee. (that's the only required fee to file a complaint)
Rent Problems Are Frustrating; but you're not alone: Thousands of tenants rely on RPA to solve problems
Noise Complaint Harassment - Apartment Walls And Ceilings Too Thin | Case#**-*138
DENVER,
CO -
80206 1830
I have received a demand for compliance for an instance where I was too loud after quiet hours. However, I feel that the numerous complaints before this one were unwarranted and constitute harassment because my noise levels are generally normal. I work second shift so I return home after quiet hours, and have the right to live normally in my rental even after quiet hours
NO HOT WATER FOR 3 WEEKS AS OF MARCH 6 2017. | Case#**-*051
CHICAGO,
IL -
60649 2722
THEIR HAS NOT BEEN ANY HOT IN THE ENTIRE BUILDING OF 30 APTS, 11 STORIES FOR APPROXIMATELY 3 WEEKS AS OF 3/6/2017. WHEN COMPLAINT IS MADE THE MANAGEMENT ONLY SAYS THAT THEY WILL MAKE OUT A WORK ORDER!
Deposit Problem | Case#**-*400
MADISON,
WI -
53719 4464
The landlord had way overcharged us for "damages" and cleaning fees. At one point during our lease, Smith Mangagement charged us $750 to fix three minor things: a hole in th garage wall, a door that needed realligned, and replace some vinyl siding. These 3 things could have been fixed by us at a cost of under $50. They went ahead and did it anyways and charged 23 hours of labor at $30 an hour and $40 in supplies. After the move out we are being charged to replace a 9 year old carpet that was already well worn out at our time of move in. Cleaning fees for our kitchen which is totally false, the kitchen was spotless when we moved out. There were contractors/workers that were at our place the day of our move out, we have no control of how they left the place, but when we left it was clean. In all they kept our $1,300 deposit and are asking for over $750 more. I feel like this is becoming harrassment!
breach of aggreement, discrimnation elderly/disabled | Case#**-*069
KISSIMMEE,
FL -
34759 5394
when i rented this house my home was being short sold ,she was aware that i was on a fixed income and only recieved my checks once a month which was the 2nd wed and that making a rent payment was next to impossible on the 3rd , the rent has always been paid along with exorbinate late fees on a couple of accations , 2 x in the year .they have never come to make any repairs only to send ac man , and when told of the ant and spider issue i was told that i would have to deal with it , now if i rent from her or anyone else they want to charge me double
Bed Bugs | Case#**-*075
GAINESVILLE,
FL -
32608 7548
I rent furniture from my apartment complex and my boyfriend and I have each been bitten multiple-times by bed bugs. At first I was unaware they were bed bugs until my boyfriend was given a lecture on bed-bugs in an entomology class. We have discovered bed bug casts, fecal droppings, and dead bed bugs on my (Carmen Garcia) mattress, and on Martha Garcia's mattress. From our knowledge we discovered we should be protected under Florida Statute 83.51 and not be held liable for charges associated with removal/treatment of bed bugs. I can not stress enough, that this is not my furniture but rented furniture from Campus Club. After further research we discovered previous cases of bed bugs in multiple apartments. We are documenting the process with photo evidence of bed bugs and their bites. Please help us.
Uncontrollable Cockroaches, Bathtub Faucet Dont Work, Stove Dont Work | Case#**-*192
QUINCY,
IL -
62301 2584
I have been refusal of the faucet being fixed due to it will cost him too much. The maintenance man is always drunk, his apartment is trashed and packed full of beer cans and vodka bottles and other trash causing the cockroach infestation to be uncontrollable. Pest control service has said this is a losing battle as long as the upstairs apartment is like that. I am on disability and cannot afford to move unless my rent is reimbursed. I cannot turn my lights off at night to sleep because the roaches crawl all over my furniture and my bed. I cannot take furniture with me when I leave due to infestation. Cabinets smell like urine, carpet smells like urine, closet door will not close bathroom door is falling off. Stove will not light on its own I must turn on the gas then light it, and the oven. I have no thermostat ,
Breach of agreement, bed bugs | Case#**-*614
San Jose,
California -
95111
I contacted the landlord 3 times regarding bed bug situation. The first two times he ignored the second he called basically told me how that was a problem for him and why was i contacting him regarding the bugs. I had already given my 30 day notice prior to finding the bugs. I asked what he was going to do. I told him that i would like my items fumigated before i left. and he said he would look into it.. He wanted me to acknowldge that the place was bug free prior to me leasing. He then told me that if they were there i would notice the issue prior. He on several occassions prior to me moving had an open house for prospective tenants to come and see the inside of the condo. During the viewing he wanted my family out of the house. He had 4 people with him and showed the condo to 7 different couples. How do i know that the bugs werent brought in through them. I feel i should have to pay for the fumigation or why my items weren't included int he fumigation. Now i have to worry about taking the bugs to the new apartment. Also, i have gotten rid of hundres of dollars of items when i moved due to the bed bugs.
Health Negligence | Case#**-*422
KISSIMMEE,
FL -
34741 3482
To whom it may concern,
Hi my name is Dennis Melendez,
I am a tenant along with my wife Yessenia Torres at 2202 cascades Blvd, unit 306, Kissimmee, Fl, 34741.
We are under All County CFL Property Management Group.
We have reported the negligence of the condo since first moving in over 3 years ago on initial inspection, in which I can provide written documentation and photos.
Since then we have reported it multiples times with warning to Landlord through property management that we will be reaching out to the health department if not corrected.
Every report we’ve made concerning this issue has returned with notice that the landlord is unreachable.
We have reported unhealthy conditions that are out of our reach and control, and the issues still remain unresolved.
The conditions are atrocious and have been reported each year during inspection over and over again. The property management representative tells us that they will report it to the landlord, and yet we never receive further response.
All | Case#**-*232
Nacogdoches,
Texas -
75961
I\\\'ve been here for four years an every when I try to move she always tell me I have to pay for the carpet an every time I ask how much it different prices then she tell me I can move with out my voucher an it will go on my back ground I mean I know plenty of people that lives out here will tell you the same thing about the carpet thing an they don\\\'t fixs nothing the apartments also has pets problem if she just lets me out my lease when it\\\'s up with my voucher that would be fine
Deposit Dispute Complaint Process in 3 Simple Steps:
File Apartment Complaint: Fill out complaint form with your proposed resolution. Instantly recieve your case number.
Check Status: See the current status, respond, upload files or images, accept fair solution or purpose alternative solutions.
Landlord Public Record: Positive or Negative record is attached to landlord based upon their responses. Your (tenant) information is not made public.
Complaints Tips:
Uploading pictures / files is helpful
Try to request fair solutions
Focus on major issue, not on many
Check your status every 3 days
Avoid accusations or hostile tones
Be willing to accept alternate solution
How Does the RPA Help Me Get My Deposit Back?
As a tenant you have the right to get every penny of your deposit back. When you file a complaint through the Rental Protection Agency this starts a formal dispute resolution process in which the RPA will do everything in our power to see that your landlord promptly resolves your complaint. Landlords know that if they fail to cooperate with the RPA it can result in a negative public record that can make it hard for them to fill vacancies in the future.
Why is there a Filing Fee of $35
The $35 filing fee is the only required fee to process a complaint. The fee is required to help offset the cost of representing your complaint. The RPA complaint center is designed as a low cost legal solution for tenants and in most cases is more affordable than other legal options. Many tenants will compare the cost of filing a complaint to the cost of not filing a complaint. If you file a complaint and the problem is resolved will the solution be worth the cost of filing the complaint?
TIP: Don't forget, on the complaint form you can request that your landlord reimburse you for filing fee.
Most tenants file a complaint with the RPA to solve the problem such as getting a deposit refunded, or to get an unfair charge or deduction removed. However, some tenants file a complaint to report the landlord publicly as a warning to other tenants. When a complaint is filed against a landlord it will show up on their public record which is indexed by all major search engines. Filing a complaint is one way for tenants to stand up against bad landlords to warn future tenants about deposit problems they've had.
Does the RPA Guarantee to Solve My Deposit Refund Complaint?
We do guarantee to do everything in our power to solve each complaint that is filed. However, there are some situations where bad landlords fail to cooperate. The RPA can't force a landlord to comply if they refuse; but we can impact their public record which can make it difficult for them to find new tenants. We guarantee to represent the complaint and to create a public record against landlords that fail to resolve complaints.
Will My Name Show up Publicly?
No. After the complaint is closed and made public; your information (tenant name) is removed. During the complaint process your complaint can only be accessed through your case number and pin number. Both the landlord and tenant are assigned a pin number that is unique. The RPA protects tenant's privacy by blocking your name from the public record database. However, the record does show the landlord name.
Protection Against Landlord Retaliation
Its unlawful for your landlord to retaliate against you because you filed a complaint. Your landlord cannot evict, harass, limit access, raise rent, or treat you unfairly because you filed a complaint. As a tenant, you must still pay rent and comply with rent terms stated within your contract. Filing a complaint does not eliminate your responsibilities.
All 50 States have regulations that protect security deposits. In most cases the landlord is required to provide a refund within 30 days and must provide proof cost associated with charges or deductions against your deposit. Many states require the landlord to furnish copies of receipts for work completed. If you have a deposit refund dispute or feel your landlord is being unfair with your security deposit; you have rights. Filing a complaint is one of those rights.
