Landlord Complaint Record: #23-4926

Grayson Properties    |    Columbus    ,    Indiana 47203    Landlord Complaint 23-4926


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CASE CLOSED FORCE REQUIRED Nov 30, -1


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4926 Filing Date : Oct 5, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Oct 20, 2014
Bathroom tub ceiling

LANDLORD / MGR : Grayson Properties RENTER : Kept Private
Property Name :      
Address : 3129 25th St Pmb 202 Address : Kept Private
City, State - Zip : Columbus, Indiana - 47203. City, State - Zip : Columbus, Indiana - 47201.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issue No Heat And Drain Issues
Fair Resolution according to renter :
  1. 1.repair Everything, Reimburse For Rap Fees

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Hi, it got cold in Columbus Indiana so I turned the heat on around a month ago. I lit the pilot and replaced the thermostat battery and heat does not work. I have turned in 2 maintenance request on the managers website like I'm supposed to and the second set it to enter at anytime. I also reported 3 times that I have sewer gas smell in bathroom, and drainage problems in bathroom, kitchen and washer drain. I have a rent to own contract that states, only repair small repairs, and in few years they will help me a loan if I choose to buy the house instead of renting. I replaced parts of the toilet and cleared drain with drano and snaked what I could. I am not responsible for the big stuff according to there contract. I have not gotten any response or repairs at all and it's down to 40 degrees at night 60 in the day. I can't afford to repair the heat or bunch of space heaters. I also have black mold in the bathroom I reported the last time with nothing done either. thanks ashley

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (23)
Agent Date Response
SYSTEM Oct 26, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Oct 26, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Oct 26, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Grayson Properties , {City, State Zip) Following the review period this case will be evaluated for closure.
SYSTEM Oct 26, 2014 WARNING! The landlord; Grayson Properties, of Columbus, Indiana 47203 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.
SYSTEM Oct 24, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Grayson Properties, failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.
SYSTEM Oct 24, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Oct 23, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.
SYSTEM Oct 20, 2014 New image uploaded by Tenant.
SYSTEM Oct 16, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: October 23, 2014 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-4926 is pending final notice and response from landlord.
SYSTEM Oct 16, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Oct 16, 2014 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.
SYSTEM Oct 16, 2014 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.
SYSTEM Oct 14, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 13, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 14, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 13, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Oct 6, 2014 Delivery Estimate: The complaint notice sent to Grayson Properties 23-4926 Columbus, Indiana should have arrived or will arrive within 24 hours.
SYSTEM Oct 6, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 12, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4926 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 6, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Grayson Properties
3129 25th St Pmb 202
Columbus, Indiana 47203

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42308290
SYSTEM Oct 6, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4926.
SYSTEM Oct 6, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 6, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 5, 2014 CONFIRMATION OF COMPLAINT: A complaint about repair issue no heat and drain issues has been filed pertaining to 23-4926 or Grayson properties located in columbus, Indiana 47203. Case is pending mailing confirmation.
SYSTEM Oct 5, 2014 Complaint 23-4926 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.