Hidden Lake Apartments    |    Mitchell Hitsman    |    Orlando    ,    Florida 32811    Landlord Complaint 23-1783

Water Damage to Patio has been going on for about a Year. Structure beams and side wood dry rotting due to not being fixed properly from the start. Wood is cracked above the screen and can be pulled apart by hand. Water damage reached the living room wall inside which was simply painted over and had to be redone due to more water seeping through. Two weeks ago more damage could be seen on the side roof of patio. The water damage has now spread from the original patched spot and has made a bubble line mid way across the entire screen line. When asked to repair it I am ignored for an entire week until I call and ask to speak to the manager. The Maintenance men then proceed to only patch the outside, leaving the inside patio damage untouched. When asked to return, they give me a hard time, almost refusing to do anything. I am then told that patio's leak and to fix it properly would be too much repair. So they are aware of the full damage. When I ask to have the bubble line patched and painted, I am told they will have to come back later. I return from work to find a horrible patchwork done which is already pulling apart after only a few hours. This is unacceptable,and could have been avoided in the first place. When the leak was first reported, I was told by the manager that it was not a water leak just my neighbors above me watering their plants. Of course, they have none. Then when I repeatedly, ask for it to be fixed, I am told by the property manager that "whatever you say!"." But it is not a water leak.". I worry for the stability of my apartment if this is not repaired properly. my bedroom window sits at the opposite end. My Living room wall is even closer and has already been damaged. A property manager and his crew should always take pride in the property they maintain. This is truly not the case here. These apartments are older, but should be no less sturdy and strong. I have also complained numerous times about the air ducts. The master bed room stays very hot due to it being so clogged with dust and dirt. When asked to fix and repair this problem we get the same response. I fear this apt. Will be destroyed by neglect.