Norstar, Siara Management ltd    |    Lisa Daley, Darla Sebelowitz    |    Liverpool    ,    New York 13088    Landlord Complaint 23-0869

In November, the heat was turned off in our building as to replace the boiler leaving us with no heat for 2 days. This violates the law that states "Heat must be supplied from October 1 through May 31 to tenants in multiple dwellings. If the outdoor temperature falls below 55°F between the hours of six a.m. and ten p.m., each apartment must be heated to a temperature of at least 68°F. If the outdoor temperature falls below 40°F between the hours of ten p.m. and six a.m., each apartment must be heated to a temperature of at least 55°F. Multiple Dwelling Law § 79; Multiple Residence Law § 173; NYC Admin. Code § 27-2029." The temperatures in Syracuse during the weak of the replacement reached a high of 47 degrees as per weather history stated at http://www.wunderground.com/history/airport/KSYR/2012/11/27/WeeklyHistory.html. Furthermore, we recently received a notice informing us of a bedbug infestation in an apartment in our building. The letter states that we must complete numerous tasks in order to accomodate for the fumigation, such as washing all of our clothes, blankets, etc, disassembling our beds and moving all of our furniture away from walls. Management refused to give a specific time that we will not have access to our apartments, but rather stated in the letter that for the remaining Wednesdays in the month, we must leave our apartment when they show up, anytime between 8 and 4, and will not be allowed back in the space for 3 hours after extermination. This is a problem as one of us works from home, so we will not only have to spend money to use the washers and clean all of our things, but also lose money in that we will not have the space usually used as an office available to us. In continuation, we have had a rodent problem in our building as well, and have witnessed the apartment staff setting mouse traps along the hallways. In our apartment, we have caught 5 mice in traps we also invested in ourselves. The conditions are unfit, especially for a toddler to be living in. When requesting a copy of our lease, we were told that breaking the lease will be very difficult and that there are many fees associated with doing so.