| Renter |
Oct 23, 2010 |
67.61.191.100 |
It should also be worth mentioning that the "damages" that they claimed, such as the stove and screens have been disproved by the photos I posted. Several other of the damages do not make sense, such as "28 switchplate covers". There is less than a dozen of such switchplates in the entire unit, and then there is the entire issue of the smoke detectors. The detectors that were in the unit were in working condition when we left, not to mention we replaced the batteries for them ourselves with less than 3 months prior to our move out. Further to mention about the detectors, is that the type of detector is not up to code, and Balfour Beatty would have to replace them when the unit was renovated.
It definitely seems that Balfour Beatty is trying to make us pay for work that is their responsibility to upgrade and/or make us pay for normal wear and tear. |
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| Renter |
Oct 23, 2010 |
67.61.191.100 |
This has been pretty well par for the course with Balfour Beatty, when it comes to problems with their personnel, maintenance, and the poor condition of their buildings, there is no attempt on their part to reach common ground. Ask around, especially in Trident Park, and you will find few Balfour Beatty fans. The only reason most military personnel move to Balfour Beatty's housing areas is out of the simple fact that they have a monopoly on housing close by to bases, and the fact that the military seldom gives very long to find new housing when transferring from one duty station to another.
I do not understand why Balfour Beatty is still claiming that we owe them anything, as due to their threats, my wife has already paid them.
Despite my best attempts, Balfour Beatty refuses to discuss the problems that we have had with them for the last 5 years, and it definitely feels like this last spat is nothing more than retaliation for our having to have my commands in the Navy get involved to get the safety problems with our unit rectified. We were not the only ones with such problems with them either, for example, Balfour Beatty rented out a unit next to us to two different families, with a front door that would not latch at all, and had serious plumbing issues.
It definitely seems as though Balfour Beatty needs to understand that it's renters are people that have needs and concerns, and not just a means of lining their pockets. |
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| Renter |
Oct 11, 2010 |
67.61.191.100 |
Due to the number and nature of the threats made by Balfour Beatty and the collections agency that they hired, my wife panicked and paid the "damages" claim, despite the fact that we are still fighting the validity of the claim. |
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| Renter |
Oct 7, 2010 |
67.61.191.100 |
I have many pictures taken from before we left. With my wife experiencing pre-labor cramps, and Balfour Beatty's refusal to even to attempt to accomodate her needs, we left.
There was no vulgarity in the notes left on the door, other than explaining that it was irresponsible for them to demand us to stay longer than we did, due to my wife's pregnancy. As it was my wife gave birth within a day of the completion of the move. Had we stayed longer, as per Balfour Beatty's orders, my wife would have been stuck at a hospital en route with a c-section.
We left the house in better shape than we got it in. The black mold problem and mildew was nowhere near as bad as it was when we moved in. (The agent, Yolanda, when we moved in gave us the choice of that house or nothing.)
Claiming that we broke light fixtures, and smoke detectors, and the stove (the stove was scratched up and had rusty drip pans, I bought new pans out of pocket, and applied appliance paint to the scratches) were complete lies. What property was "missing"?
We asked Balfour Beatty several times about how to go about getting the trash on the boulevard taken care of, to only be treated horribly, and not to even get a response to the question.
The address that we gave Balfour Beatty is NOT the address that they sent the notices to.
It is my feelings that this entire problem is nothing more than retailiation for us seeking outside help in the past regarding Balfour Beatty's poor upkeep of the Trident Park units (ask around, and few living in Trident Park will have positive things to say about Balfour Beatty), especially with their negligence in taking care of the drainage problems that contributed to the black mold and mildew problems on the outside of the unit.
It took getting my command involved many times to get problems fixed, such as the malfunctioning light fixtures, and other times, such as the replacement of electrical outlets in the bathrooms was left up to us.
The property manager has made no attempts to resolve the problems, other than to continue to claim false damages and to continue to belittle those in the military. |
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| Landlord |
Oct 6, 2010 |
75.194.190.246 |
In reference to case #20-0866,the landlord, Northeast Housing LLC, a joint venture entity between Balfour Beatty Communities and the Department of the Navy ("Landlord"), denies any allegations by the former resident regarding maintenance failures or false damages claims. Per the terms of the applicalble lease, tenants are required to return the property in the same condition as that decribed in the property condition report acknowledged by the tenant upon move-in, less ordinary wear and tear. The lease also provides that the Landlord is permitted to charge the resident for any damage or deficiency regarding the property and that if the resident does not attend a move-out inspection of the premises, then the resident will accept the Landlord's assessment of damages. Mr. Thompson scheduled a move-out inspection (after modifying the requested date several times) and failed to be present during such final inspection. Instead, the Landlord's property manager arrived at the premises to find the resident had already vacated and locked the keys in the home with a note containing offensive language directed toward the property staff. The condition of the property was found to be in a filthy state with piles of trash on the lawn, and numerous instances of damaged/missing property were identified. Accordingly, the resident was assessed for reasonable damages/costs incurred by the Landlord to restore the propery, in accordance with the terms of the lease. Several notices of charges due were properly mailed to the resident's forwarding address as provided by Mr. Thompson to the Landlord, which notices indicated that failure to pay the charges would result in forwarding of the claim to a collection agency. The property manager has attempted to resolve this matter with Mr. Thompson, however, he denies any responsibility and has been belligerent toward our staff. In the event that Mr. Thompson continues to refuse to make full payment for the properly assessed damages/claims to the property, the Landlord will exercise all rights and remedies available under the law. |
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| Renter |
Sep 30, 2010 |
67.61.191.100 |
Another thing I should mention is the poor state of maintenance is, due to the poor drainage behind the house, black mold and mildew was a constant problem, and we were constantly having to scrub the back wall of the house, both inside and out to try and keep that problem in check. The tenant that lived there before us had left because of that same problem. We had to threaten to call the health inspector to get action from Balfour Beatty one year (during the five years we lived there, Balfour Beatty power washed and cleaned the mold off only once.)
We tried to get Balfour Beatty to move us to a different unit, but they insisted on making us pay around a thousand dollars out of pocket for such a move. |
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