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How to use the page:

Search:Enter your Case number / or Name


View:Case Status, Responses, Uploaded files


UPDATE: Respond, Upload Files, Contact Agent


TIP: You should check your case status at least every 3 days.
Check Case Status
Enter your case number to view status
Case#
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Find the corresponding number on the complaint below:
Action Buttons:Four buttons to help manage complaint
Respond: Click on this button to Respond, Update, or provide additional Information.
Upload File: By clicking the button you can attach documents to the case. (pdf, doc, txt)
Upload Image: Click to attach pictures to the complaint. (supports: jpg, jpeg, or gif)
Contact Agent: Contact the agent directly
Latest Activity: Shows who made the most recent response
Email / Print: Email or print the current status of the complaint
Attachments: Files or images that have been uploaded to case
Complaint: Title of complaint as filed by tenant
Landlord / Tenant Responses: List of landlord/ tenant responses
Agent Updates: List of updates/ responses made by RPA® Agent
LandlordComplaint
Rental Statistics/Clock As of NOV 22,2024 | 05:23 EST
Renters 118,685,192
Rental Units 48,136,685
Landlords 24,359,094
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