Landlord Complaint Record: #24-3572

Rolling Hills MHP Little Rock AR LLC    |    Lucky To Talk To Someone    |    Little Rock    ,    Arkansas 72210    Landlord Complaint 24-3572


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Latest Activity :    Response from SYSTEM on Oct 30, 2023.


Case Number : 24-3572 Filing Date : Oct 27, 2023
Investigating Agent : Kept Private Case Disposition : Case Open / Active
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Lucky To Talk To Someone RENTER : Kept Private
Property Name : Rolling Hills MHP Little Rock AR LLC      
Address : 4300 Bowman Rd #5 Address : PO BOX 251611
City, State - Zip : Little Rock, Arkansas - 72210. City, State - Zip : Little Rock, Arkansas - 72225.
Phone : 501 5961514 Phone : 5016470581

COMPLAINT : Misleading Of Fees With Sewage And Water And Repair Issues.
Why Renter Filed :
Fair Resolution according to renter :
  1. Want To Break Lease Without Penalties

RENTAL DETAILS
Currently living in Rental : No      Property Type :
Rent : Beds : 0      Address               :   4300 BOWMAN RD LOT 83
     City, State - Zip   :   LITTLE ROCK, AR - 72210 2353.
Deposit : Baths : 0
Number of People in Household :

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem : No     Written Contract : No
Landlord has attempted to resolve problem :     Problem is ongoing :

COMPLAINT DETAILS (from renter)

I have been leasing from the Rolling Hills in Little Rock Arkansas In the past the electric power went off and they wouldn’t fix my ac unit for a month in the middle of summer. They finally put a window unit in. The smoke alarm broke at the same time, and they took it out but never brought it back. I get hidden fees on my monthly bill like a lot fee. I spoke with management but they never fixed the fees. My major concerns are the constant increase on my bill for sewage all time high of 186.35 and my water bill of 58.33. I would like proof of these are the actual amounts of my usage. Since the ac unit is still out and winter is coming so I will be with out heat. I want released from my lease without penalties. Because, I can not afford the over $200 dollrs in sewage and water fees. Rebecca Audirsch 501 647-0581

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (10)
Agent Date Response
SYSTEM Oct 30, 2023 Delivery Estimate: The complaint notice sent to Lucky To Talk To Someone 24-3572 Little Rock, Arkansas should have arrived or will arrive within 24 hours.
SYSTEM Oct 30, 2023 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 05, 2023 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-3572 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 30, 2023 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Lucky To Talk To Someone
4300 Bowman Rd #5
Little Rock, Arkansas 72210

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Oct 30, 2023 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-3572.
SYSTEM Oct 30, 2023 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 30, 2023 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 27, 2023 The RPA server has sent an initial email complaint notice to Lucky To Talk To Someone Rolling Hills MHP Little Rock AR LLC concerning the Complaint filed by the tenant: Misleading Of Fees With Sewage And Water And Repair Issues.. The email address was provided by the tenant at the time of filing.
SYSTEM Oct 27, 2023 An email confirmation was sent to the tenant at 10-27-2023 05:33:15. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 27, 2023 CONFIRMATION OF COMPLAINT: A complaint about Misleading of fees with sewage and water and repair issues. has been filed pertaining to 24-3572 or lucky to talk to someone located in Little Rock , Arkansas 72210. Case is pending mailing confirmation.
SYSTEM Oct 27, 2023 Complaint 24-3572 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.

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