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CASE CLOSED |
CASE DROPPED |
Jul 8, 2022 |
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RENTAL DETAILS |
Address : 1906 S Ferry St Apt 102
City, State - Zip : Anoka, Minnesota - 55303. |
COMPLAINT DETAILS (from renter) |
1) Fix broken cement for appearance. Clean up slop on floor & wall.
2) Sprinkling System. Current lawn service is cutting grass to short. Grass is burning up. Didn\\\'t use to be this way.Top-notch landscaping company was released from their services to our overall lawncare.
3) Add flowers, sod, whatever, by rock outside lower level door. There is continually sand/mud in the walk/path area. Takes away from the neatness/clean appearance of our bldg. Does nothing to add to our home (as I refer to my apt) being presentable to prospective residents and/or guests.
4) Smooth out cracks/crevices. Could be a liability. Carts are difficult, especially when heavier, to get thru/over the ruts. Doesn\\\'t look nice.
5) More efficient emergency service contact(s). By the time the request is made & all other working thru whatever channels, it seems to take a long time to get help. Even to simply replace a fire alarm battery. I was unaware that our apts are to have one electrical & one battery operated alarm. Initially I couldn\\\'t figure out which alarm was beeping. I would have fixed it myself had I known how easy it is to pull the cover off.
Recycle & Dumpster: Making sure they are emptying containers or figure out a way to get the stuff stuck on the bottom, out.
I mentioned it to the driver. His comment was along the lines of us cleaning/washing out the content. Not sure who\\\'s responsibility this should be.
Lower level & stairwells: Never gets cleaned without residents help. Slop on walls & floors. Hallway doesn\\\'t ever get vacuumed. Appearance wise, is atrocious. Clutter continually being placed on laundry room table that others could/might like to, use to fold clothes.
Myself & others don\\\'t appreciate/approve of the deterioration of our apt bldg (home, if you will. For some.) & lawncare.
I have presented these issues to you, Sherry & Shelli.
Flies/bugs/dirt: Laying on window ledges in 1st floor community room & laundry room. What kind of an impression (ones that truly care. Such a situation matters to them.) would that make on folks who might be eating? Based on experience: My long time friend & I ate at a very nice restaurant @ Goose Bear Lodge or wherever near the Boundary Waters Canoe Area. Dead flies were lying on window ledges.
Blinds: In laundry room have \\\"never\\\" been cleaned or replaced since I\\\'ve been here (11 years).
Housekeeping/Maintenance Person: Being shared with another Walker complex.
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INVESTIGATING AGENT - REMARKS (13) |
Agent |
Date |
Response |
SYSTEM |
Jul 8, 2022 |
CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped. |
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SYSTEM |
Jul 8, 2022 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
Jun 27, 2022 |
An email confirmation was sent to the tenant at 06-27-2022 16:06:41. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Jun 27, 2022 |
An email confirmation was sent to the tenant at 06-27-2022 16:04:35. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Jun 24, 2022 |
Delivery Estimate: The complaint notice sent to Lorraine White 24-3124 Anoka, Minnesota should have arrived or will arrive within 24 hours. |
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SYSTEM |
Jun 24, 2022 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 30, 2022
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-3124 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Jun 24, 2022 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Lorraine White
1906 S Ferry St Anoka, Minnesota 55303
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Jun 24, 2022 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-3124. |
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SYSTEM |
Jun 24, 2022 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Jun 24, 2022 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Jun 23, 2022 |
An email confirmation was sent to the tenant at 06-23-2022 22:13:54. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Jun 23, 2022 |
CONFIRMATION OF COMPLAINT: A complaint about Repairs, overall cleanliness issues, lawn maintenance has been filed pertaining to 24-3124 or Lorraine White located in Anoka, Minnesota 55303. Case is pending mailing confirmation. |
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SYSTEM |
Jun 23, 2022 |
Complaint 24-3124 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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