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CASE CLOSED |
CASE DROPPED |
Jan 27, 2022 |
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RENTAL DETAILS |
Address : 3429 PALMER DR APT 408
City, State - Zip : CAMERON PARK, CA - 95682 8270. |
COMPLAINT DETAILS (from renter) |
We have lived in this apartment for about 11 or so years. We have many issues in the apartment that we have asked numerous times to be fixed and they never were. The main issue is the upstairs bathroom that caused it to flood downstairs literally rain. We have a video of that happening. Now there is mold and the walls are messed up and we told the manager at the time her name was Deanne Rivers she didn’t care to fix anything. Recently the neighbors house flooded and came into our house and they took off all the trim and never came back. Just placed fans in a my house which caused my electricity bill to raise. Nothing was done and that just happened now u can see there is mold behind where the trim was as well. And that was from the flood years ago.. there are simply things that were never fixed like the dishwasher and the ac . We have been harassed as well. Now we are receiving a termination letter and have no idea why . It is extremely unfair to live in such a house where things as simple as the fire alarms are not even up to code. A house that has mold in it.. now we’re being asked to move out and have no understanding or reasoning of why. This old landlord left this termination letter for the new landlord to deal with. She never liked us and would always discriminate against us hence why nothing was never fixed. She disliked speaking with us or anything that had to deal with us. She would report false statements about us as well. She has discriminated against us for the years she was the manager. This new manager just started about a month or 2 ago I want to say but Deanne left him all this stuff to terminate our lease and everything and it’s just so not right especially living in the apartment the way we have had to.. please let me know if anything can be done and we have no where else to go right now especially with how things are . We also want to stand up for ourselves and not be taken advantage of as we have been for years.. so after receiving the termination letter for no reason I had to say something because it just isn’t right and we have dealt with the issues & harassment, discrimination for way to long.
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INVESTIGATING AGENT - REMARKS (11) |
Agent |
Date |
Response |
SYSTEM |
Jan 27, 2022 |
Case has been closed by Tenant request. Tenant is pursuing further legal action. |
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SYSTEM |
Jan 27, 2022 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
Jan 27, 2022 |
Delivery Estimate: The complaint notice sent to DEANNE RIVERS (now New Manager) Not Sure What His Name Is 24-2877 Cameron Park, California should have arrived or will arrive within 24 hours. |
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SYSTEM |
Jan 27, 2022 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 02, 2022
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-2877 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Jan 27, 2022 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
DEANNE RIVERS (now New Manager) Not Sure What His Name Is
3329 Palmer Dr Cameron Park, California 95682
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Jan 27, 2022 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-2877. |
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SYSTEM |
Jan 27, 2022 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Jan 27, 2022 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Jan 26, 2022 |
An email confirmation was sent to the tenant at 01-26-2022 21:08:56. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Jan 26, 2022 |
CONFIRMATION OF COMPLAINT: A complaint about Repair issues , discrimination, no reason for lease termination has been filed pertaining to 24-2877 or DEANNE RIVERS (now new manager) not sure what his name is located in Cameron Park, California 95682. Case is pending mailing confirmation. |
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SYSTEM |
Jan 26, 2022 |
Complaint 24-2877 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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