Landlord Complaint Record: #24-2164 |
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Linnet Vissering | Winter Garden , Florida 34777 Landlord Complaint 24-2164 |
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CASE CLOSED | CASE DROPPED | Apr 27, 2021 |
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CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
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Case Number | : | 24-2164 | ![]() |
Filing Date | : | Feb 12, 2021 |
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Investigating Agent | : | Kept Private | Case Disposition | : | Case Dropped | |
Complaint Level | : | Code | Landlord Response | : | Case Closed |
SUPPORTING DETAILS | ||||
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Type | Title / Link | Posted By | Date Uploaded | Comments |
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Kept Private | Renter | Feb 18, 2021 |
Dishwasher present upon move-in was nonfunctional. Electrical circuits in kitchen did not support replacement. Upgrade required Advised that existing electrical system |
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Kept Private | Renter | Feb 18, 2021 |
Dishwasher present upon move-in was nonfunctional. Electrical circuits in kitchen did not support replacement. Upgrade required Advised that existing electrical system |
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Kept Private | Renter | Feb 15, 2021 |
Insects evident along interior windowsills of rental throughout term of lease. Most problematic at base of windows located along front of rental (photos attached). No screens in windows of property. |
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Kept Private | Renter | Feb 15, 2021 |
Condition of base of exterior door -garage to patio access - at time of termination of lease. (Photo from garage perspective.) |
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Kept Private | Renter | Feb 15, 2021 |
Condition of exterior door (garage to patio) at time of termination of lease. |
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Kept Private | Renter | Feb 15, 2021 |
Condensation trails from windowsill secondary to excess moisture within rental. |
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Kept Private | Renter | Feb 15, 2021 |
Condition of exterior aspect of door (garage to patio access) at time of Tenant\'s initial occupancy of rental |
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Kept Private | Renter | Feb 15, 2021 |
Condition of interior aspect of French doors at time of Tenant\'s initial occupancy of rental |
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Kept Private | Renter | Feb 15, 2021 |
As photographed at time of Tenant\'s initial occupancy of rental inclusive of plastic basin. |
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Kept Private | Renter | Feb 15, 2021 |
Condition of bath fixtures at time of initial occupancy of rental |
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Kept Private | Renter | Feb 15, 2021 |
No screens in windows at time of initial occupancy of rental. Screens located in detached storage structure. |
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Kept Private | Renter | Feb 15, 2021 |
No screens in windows at time of initial occupancy of rentals.
Screens as pictured were located in detached structure (backyard). |
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Kept Private | Renter | Feb 15, 2021 |
Condition of screens at time of initial occupancy of rental.
No screens present in windows of house at time of initial occupancy of rental. Screens were located in detached storage structure (backyard). |
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Kept Private | Renter | Feb 15, 2021 |
Condition of screens at time of initial occupancy of rental.
No screens present in windows of house at time of initial occupancy of rental. Screens were located in detached storage structure (backyard) - all with similar deterioration as evident in photo. |
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Kept Private | Renter | Feb 15, 2021 |
Condition of doors at time of initial occupancy of rental property |
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Kept Private | RPA Mailing Center | The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager. | |
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Kept Private | RPA Mailing Center | The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager. | |
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Kept Private | RPA Mailing Center | This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing. |
LANDLORD / MGR | : | Linnet Vissering | ![]() |
RENTER | : | Kept Private |
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Property Name | : | |||||
Address | : | PO Box 770322 | Address | : | Kept Private | |
City, State - Zip | : | Winter Garden, Florida - 34777. | City, State - Zip | : | Goldenrod, Florida - 32733. | |
Phone | : | Kept Private | Phone | : | Kept Private |
COMPLAINT | : | Property Management Issues; Repair Issues; Deposit Issues |
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Fair Resolution according to renter | : |
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RENTAL DETAILS | ||||
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Address : 1331 ONECO AVE City, State - Zip : WINTER PARK, FL - 32789 1631. |
COMPLAINT DETAILS (from renter) |
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The following represents summation of primary concerns delineated in initial complaint filed with the Florida Department of Agriculture and Consumer Services by Tenant Michelle Chandler against Landlord Linnet Vissering, Landlord (Linnet Vissering) grossly misrepresented property and intended repairs/upgrades during rental\'s \"Open House\" as well as during signing of the lease; majority of issues never addressed during term of Tenant\'s occupancy of the property. Of specific concern: Bathroom plumbing issues never corrected by Landlord with subsequent repairs completed by Tenant. Kitchen plumbing issues inclusive of inoperable dishwasher were examined only following a protracted period of time and with multiple delays due to Landlord\'s insistence on numerous estimates from various service providers. Same pattern repeated when addressing problems with the HVAC system - both cooling and heating functions. Electrical upgrades eventually completed, again only after protracted process, with service provider\'s statements that initial wiring (kitchen) had not met code standards. Exterior doors, interior doors, windows required attention as noted by Landlord during the signing of lease; these repairs/replacements were never completed. No screens were present in the windows of the property, There existed an insect problem within the residence -extermination services not provided by landlord, but were completed at Tenant\'s expense. Due to HVAC problem and poor insulation, there developed a substantial problem with increased humidity within the home. The Landlord was made aware of problem(s). In cooler weather, the moisture within the house resulted in condensation collecting on walls, window sills, electronics, furniture, and flooring. It is also to be noted that the landlord entered the property on two occasions without Tenant notification/permission; first week of Tenant\'s occupancy of the property and final week of Tenant\'s occupancy of the property. On the later occasion, the Landlord accessed the lock to house by creating an opening in outer screen door. Lastly, Landlord imposed claim on Tenant\'s security deposit totaling $2,792.20 stating water damages to hardwood floors as a result of Tenant negligence; instead, factors noted above contributed to changes in appearance of floors. The Landlord, the Florida Department of Agriculture and Consumer Services, and Orange County Consumer Protection Services are in possession of photos related to this case. |
LANDLORD / TENANT RESPONSES (0) | |||
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