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CASE CLOSED |
RESOLVED |
Sep 26, 2020 |
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RENTAL DETAILS |
Address : 1522 GREENSCAPE BLVD
City, State - Zip : WESTERVILLE, OH - 43081 9529. |
COMPLAINT DETAILS (from renter) |
1) On 30th October 2019, I have asked my leasing office to share the lease termination policy and I have received the document from info@livethevanguardofpolaris.com on next day. According to that, preferred employers lease agreement holders like me are exempted from payback of one time benefits($499) and future rental charges($200/each unused month) if i stay in the unit for at least 6 months of period , giving 60 days vacation notice and getting transferred because of my contract with the client( nationwide insurance group) ends.
2) After reading that lease termination policy document only i have signed on the lease agreement which is valid between 9th Nov 2019 and 8th Nov 2021. I still have that document for reference.
3) Recently my contract with my client( Nationwide insurance group), columbus, Ohio is ended and i got a new project in Des Moins , Iowa . my employer(Cognizant) is still same
4)As i am in the process of relocating to new client, i have asked the estimate for lease termination fee to leasing office manager.
5) Leasing office manager is saying that i need to pay $400/ every unused month as well as the discount that i got at the time of move-in. When i mentioned that i am belonging to preferred employer lease agreement and i was told that i will be exempted in case of employer driven transfer , she is saying that lease termination policy has been changed after i sign on the lease and that was effective from 01/01/2020.
6) I am strongly believing that landlord is not supposed to change the policy that was shared with the tenants that was shared at the time of agreement. Please help me to get my agreed benefits from my landlord.
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INVESTIGATING AGENT - REMARKS (39) |
Agent |
Date |
Response |
SYSTEM |
Sep 26, 2020 |
CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.
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SYSTEM |
Sep 26, 2020 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
Sep 26, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Sep 26, 2020 |
An email confirmation was sent to the tenant at 09-26-2020 19:24:49. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Sep 18, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Sep 18, 2020 |
An email confirmation was sent to the tenant at 09-18-2020 21:10:16. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Sep 1, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Sep 1, 2020 |
An email confirmation was sent to the tenant at 09-01-2020 18:02:14. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Sep 1, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Sep 1, 2020 |
An email confirmation was sent to the tenant at 09-01-2020 17:59:16. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 15, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 15, 2020 |
An email confirmation was sent to the tenant at 08-15-2020 22:47:18. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 15, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 15, 2020 |
An email confirmation was sent to the tenant at 08-15-2020 22:47:12. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 13, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 13, 2020 |
An email confirmation was sent to the tenant at 08-13-2020 15:31:37. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 12, 2020 |
Delivery Estimate: The complaint notice sent to Arika Mowery 24-1762 Westerville, Ohio should have arrived or will arrive within 24 hours. |
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SYSTEM |
Aug 12, 2020 |
As per tenant request, a duplicate copy of the Complaint Notice mailed to the Landlord has printed and is in route to the Tenant's address. USPS Mailing Center has provided the confirmation ID: |
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SYSTEM |
Aug 12, 2020 |
CERTIFIED MAILING: This case is being sent via USPS Certified Mail: A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice. |
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SYSTEM |
Aug 12, 2020 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 18, 2020
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-1762 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Aug 12, 2020 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arika Mowery
8115 Worthington Galena Road Westerville, Ohio 43081
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Aug 12, 2020 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-1762. |
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SYSTEM |
Aug 12, 2020 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Aug 12, 2020 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter |
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SYSTEM |
Aug 12, 2020 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Aug 11, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 11, 2020 |
An email confirmation was sent to the tenant at 08-11-2020 23:49:00. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 11, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 11, 2020 |
An email confirmation was sent to the tenant at 08-11-2020 22:50:34. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 11, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 11, 2020 |
An email confirmation was sent to the tenant at 08-11-2020 21:50:40. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 11, 2020 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 11, 2020 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 11, 2020 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 11, 2020 |
New image uploaded by Tenant. |
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SYSTEM |
Aug 11, 2020 |
The RPA server has sent an initial email complaint notice to Arika Mowery concerning the Complaint filed by the tenant: Breach Of Lease Termination Agreement.. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Aug 11, 2020 |
An email confirmation was sent to the tenant at 08-11-2020 21:07:26. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 11, 2020 |
CONFIRMATION OF COMPLAINT: A complaint about Breach of Lease termination agreement. has been filed pertaining to 24-1762 or Arika Mowery located in Westerville, Ohio 43081. Case is pending mailing confirmation. |
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SYSTEM |
Aug 11, 2020 |
Complaint 24-1762 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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