Landlord Complaint Record: #24-1547

Larpentuer Estates    |    United States    |    Saint Paul    ,    Montana 55113    Landlord Complaint 24-1547


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Latest Activity :    Response from SYSTEM on Apr 6, 2020.


Case Number : 24-1547 Filing Date : Apr 4, 2020
Investigating Agent : Kept Private Case Disposition : Case Open / Active
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : United States RENTER : Kept Private
Property Name : Larpentuer Estates      
Address : 1276 Larpenteur Avenue West, Address : 1280 Larperteur Ave W APT 315
City, State - Zip : Saint Paul, Montana - 55113. City, State - Zip : St,paul, Minnesota - 55113.
Phone : (651) 488-7376 Phone : 6514600327

COMPLAINT : Breach Of Agreement.
Why Renter Filed :
Fair Resolution according to renter :
  1. Fix The Problem.

RENTAL DETAILS
Currently living in Rental : No      Property Type :
Rent : Beds : 0      Address               :   1280 Larperteur Ave W APT 315
     City, State - Zip   :   St,paul, Minnesota - 55113.
Deposit : Baths : 0
Number of People in Household :

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem : No     Written Contract : No
Landlord has attempted to resolve problem :     Problem is ongoing :

COMPLAINT DETAILS (from renter)

I have been living in this apartment complex for 1 year and 7 months. My apartment is, for lack of a better term, a torture chamber. I have not had a good night\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s sleep since November 2019. It was peaceful in the first year. Beginning of the second year a tapping that was so poignant and targeted begin. I gave it a few weeks thinking it will stop. Then I complained to the building manager and sent her a recording of the tapping. She told me that it is the freezing and thawing of the structure. Then I asked if that is the case why am I hearing it for the first time. This is not my first winter in this building. She did not explain the discrepancies. I did not want to move in the middle of the school year and winter, so I asked if I can move to another unit, thinking it is the person on top of me who has an issue. I paid movers and took days off from work and moved to another apartment unit this time on the top floor. First two nights were very peaceful and thought I would get my sanity and sleep back. The third night, the tapping started. It was so frightening. The noise followed me to my new place. I sent an email and complained to the management. She told me that she is unhappy about the situation but offer no solution. This week, 3/20/20, because of COVID-19 I have to work from home. Now I have to deal with the noise for an indefinite time and all the time. I feel uncomfortable and unsafe in the space I am renting. I hear footsteps sometimes late at night on the roof. This situation is affecting my sleep and wellbeing. The lease terms and conditions required me to be quite and not to disturb the neighbors; for that agreement I am entitle to the same respect. I believe my right to a peaceful sleep and restful day has been violated and I demand a solution.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Apr 6, 2020 Delivery Estimate: The complaint notice sent to United States 24-1547 Saint Paul, Montana should have arrived or will arrive within 24 hours.

SYSTEM Apr 6, 2020 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 12, 2020 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-1547 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Apr 6, 2020 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
United States
1276 Larpenteur Avenue West,
Saint Paul, Montana 55113

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Apr 6, 2020 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-1547.

SYSTEM Apr 6, 2020 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Apr 6, 2020 Complaint Accepted by RPA and is pending further processing.

SYSTEM Apr 4, 2020 The RPA server has sent an initial email complaint notice to United States Larpentuer Estates concerning the Complaint filed by the tenant: Breach Of Agreement.. The email address was provided by the tenant at the time of filing.

SYSTEM Apr 4, 2020 An email confirmation was sent to the tenant at 04-04-2020 20:04:01. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Apr 4, 2020 The RPA server has sent an initial email complaint notice to United States Larpentuer Estates concerning the Complaint filed by the tenant: Breach Of Agreement.. The email address was provided by the tenant at the time of filing.

SYSTEM Apr 4, 2020 An email confirmation was sent to the tenant at 04-04-2020 19:54:24. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Apr 4, 2020 CONFIRMATION OF COMPLAINT: A complaint about Breach of Agreement. has been filed pertaining to 24-1547 or United States located in Saint Paul, Montana 55113. Case is pending mailing confirmation.

SYSTEM Apr 4, 2020 Complaint 24-1547 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.