Landlord Complaint Record: #24-0796

Walker Igloo    |    Alan, Colleen Walker    |    Anchorage    ,    Alaska 99504    Landlord Complaint 24-0796


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Latest Activity :    Response from SYSTEM on Jun 11, 2019.


Case Number : 24-0796 Filing Date : Jun 7, 2019
Investigating Agent : Kept Private Case Disposition : Case Open / Active
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Alan, Colleen Walker RENTER : Kept Private
Property Name : Walker Igloo      
Address : 8090 East 5th Avenue Unit A Address : 8090 East 5th Avenue
City, State - Zip : Anchorage, Alaska - 99504. City, State - Zip : Anchorage, Alaska - 99504.
Phone : 9074062273 Phone : 9074062273

COMPLAINT : Pesty Triplex
Why Renter Filed :
Fair Resolution according to renter :
  1. Sue

RENTAL DETAILS
Currently living in Rental : No      Property Type :
Rent : Beds : 0      Address               :   8090 East 5th Avenue
     City, State - Zip   :   Anchorage, Alaska - 99504.
Deposit : Baths : 0
Number of People in Household :

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem : No     Written Contract : No
Landlord has attempted to resolve problem :     Problem is ongoing :

COMPLAINT DETAILS (from renter)

We bought the triplex from Wesley Nakamoto who failed to disclose with my husband and I of the cockroaches, mice, and bed bug problems. Wesley duct taped inside the living space closet and pantry gaps and painted over them I believe to cover up the cockroaches. When we began to remodel and fix the 4 bed/2 bath unit, we started finding issues in the unit. The carpet was very stinky, mice holes behind the oven and refrigerator, paint job very sloppy and cheap paint used, and cockroach - whole lot of poop behind some things. He told my husband and I not to tell the tenants we were buying the triplex, now we understand why. When we bought it, we went and introduced ourselves to the tenants as the new owners. They had a lot of complaints about how Wes ignored their calls and texts to get things fixed and to take care of the cockroaches, mice problems, and bed bugs. He is a crooked man. I did a lot of homework on him to see what kind of man he was after we discovered issues. His name has been shared in several places by us so he does not mistreat people as he has done many people including us. He does not deserve to own rental properties unless he changes.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Jun 11, 2019 The RPA server has sent an initial email complaint notice to Alan, Colleen Walker Walker Igloo concerning the Complaint filed by the tenant: Pesty Triplex. The email address was provided by the tenant at the time of filing.
SYSTEM Jun 11, 2019 An email confirmation was sent to the tenant at 06-11-2019 17:38:38. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 9, 2019 Delivery Estimate: The complaint notice sent to Alan, Colleen Walker 24-0796 Anchorage, Alaska should have arrived or will arrive within 24 hours.
SYSTEM Jun 9, 2019 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 15, 2019 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 24-0796 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 9, 2019 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Alan, Colleen Walker
8090 East 5th Avenue Unit A
Anchorage, Alaska 99504

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Jun 9, 2019 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 24-0796.
SYSTEM Jun 9, 2019 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jun 9, 2019 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 7, 2019 The RPA server has sent an initial email complaint notice to Alan, Colleen Walker Walker Igloo concerning the Complaint filed by the tenant: Pesty Triplex. The email address was provided by the tenant at the time of filing.
SYSTEM Jun 7, 2019 An email confirmation was sent to the tenant at 06-07-2019 15:42:15. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 7, 2019 The RPA server has sent an initial email complaint notice to Alan, Colleen Walker Walker Igloo concerning the Complaint filed by the tenant: Pesty Triplex. The email address was provided by the tenant at the time of filing.
SYSTEM Jun 7, 2019 An email confirmation was sent to the tenant at 06-07-2019 08:25:09. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 7, 2019 CONFIRMATION OF COMPLAINT: A complaint about Pesty Triplex has been filed pertaining to 24-0796 or Alan, Colleen Walker located in Anchorage, Alaska 99504. Case is pending mailing confirmation.
SYSTEM Jun 7, 2019 Complaint 24-0796 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.

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