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Latest Activity : Response from SYSTEM on Apr 6, 2018.
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RENTAL DETAILS |
Currently living in Rental : No
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Property Type :
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Rent |
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Beds |
: 0 |
Address : 3200 South Theodore Avenue
City, State - Zip : Sioux Falls, South Dakota - 57106. |
Deposit |
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Baths |
: 0 |
Number of People in Household :
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PRECEDING CIRCUMSTANCES |
Renter has contacted landlord about problem |
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No |
Written Contract |
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No |
Landlord has attempted to resolve problem |
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Problem is ongoing |
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COMPLAINT DETAILS (from renter) |
On 29th Jan, you received our first letter informing you that we wanted to move out as soon as possible because of the terrible molds and a rude tenant.
You did dispatch a young man to make the molds invisible for a few days, but you did nothing to resolve the cause of the mold, like changing the leaky windows and repairing the wall insulation. And you did nothing to protect us from the molds.
Later, we received a strict letter saying that we were responsible for 60 days notice. We knew the 60 days notice was a term in the leasing agreement we signed, which forced us to stay in the apartment with molds for another 60 days.
Obviously, an apartment with molds for a long time cannot be called healthy. I have been suffering from itchy eyes and feeling depressed when I see the molds, and my daughter frequently has headache and diarrhea. We never had these symptoms before and I am sure all these are linked to molds since we have been exposed to molds for more than 2 months.
Does the landlord have the right to force tenants to live in his rental property when it is no longer suitable for them to live? I cannot understand why the landlord insisted that we must be responsible for 60 days when he had already known the mold issue. We are tenants, not prisoners. Even if we were prisoners, we would still be entitled to living in a prison that wouldn\'t harm our health. The relationship between landlord and tenant is like the relationship between seller and buyer. , which the buyer pays money for good quality product. If buyer receives a defective item, he has the right to ask for a refund. In the same way, we pay rent for an apartment that won\'t harm our health. An apartment with molds is like a defective product, therefore, the landlord has no right to force us to be responsible for the 60 days and to force us to pay rent for an apartment with molds. I understand the landlord wants to make as many profits as possible. However, the money he earns shouldn\'t be at the price of tenants\' health.
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INVESTIGATING AGENT - REMARKS (11) |
Agent |
Date |
Response |
SYSTEM |
Apr 6, 2018 |
Delivery Estimate: The complaint notice sent to Aron/Rhonda 23-9703 Sioux Falls, South Dakota should have arrived or will arrive within 24 hours. |
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SYSTEM |
Apr 6, 2018 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 12, 2018
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9703 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Apr 6, 2018 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Aron/Rhonda
3200 South Theodore Avenue Sioux Falls, South Dakota 57106
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Apr 6, 2018 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9703. |
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SYSTEM |
Apr 6, 2018 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Apr 6, 2018 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Apr 4, 2018 |
New file uploaded by Tenant. |
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SYSTEM |
Apr 4, 2018 |
An email confirmation was sent to the tenant at 04-04-2018 19:56:09. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Apr 4, 2018 |
An email confirmation was sent to the tenant at 04-04-2018 19:29:07. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Apr 4, 2018 |
CONFIRMATION OF COMPLAINT: A complaint about We were forced to live in an apartment with molds for another 2 months has been filed pertaining to 23-9703 or Aron/Rhonda located in Sioux Falls, South Dakota 57106. Case is pending mailing confirmation. |
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SYSTEM |
Apr 4, 2018 |
Complaint 23-9703 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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