Landlord Complaint Record: #23-9703

Roosevelt Estate    |    Aron/Rhonda    |    Sioux Falls    ,    South Dakota 57106    Landlord Complaint 23-9703


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
Latest Activity :    Response from SYSTEM on Apr 6, 2018.


Case Number : 23-9703 Filing Date : Apr 4, 2018
Investigating Agent : Kept Private Case Disposition : Case Open / Active
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Apr 4, 2018
I was very polite to ask to move out earlier but I received a strict response to tell me to be responsible for 60 days regardless how terrible the living condition was.

upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Aron/Rhonda RENTER : Kept Private
Property Name : Roosevelt Estate      
Address : 3200 South Theodore Avenue Address : P.O Box 262
City, State - Zip : Sioux Falls, South Dakota - 57106. City, State - Zip : Madison, South Dakota - 57042.
Phone : Phone : 6052702705

COMPLAINT : We Were Forced To Live In An Apartment With Molds For Another 2 Months
Why Renter Filed :
Fair Resolution according to renter :
  1. We Require The Landlord To Apologize For His Irresponsible
  2. We Require the landloard to refund the 2 months\' rent we were forced to pay for an apartment with molds.

RENTAL DETAILS
Currently living in Rental : No      Property Type :
Rent : Beds : 0      Address               :   3200 South Theodore Avenue
     City, State - Zip   :   Sioux Falls, South Dakota - 57106.
Deposit : Baths : 0
Number of People in Household :

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem : No     Written Contract : No
Landlord has attempted to resolve problem :     Problem is ongoing :

COMPLAINT DETAILS (from renter)

On 29th Jan, you received our first letter informing you that we wanted to move out as soon as possible because of the terrible molds and a rude tenant. You did dispatch a young man to make the molds invisible for a few days, but you did nothing to resolve the cause of the mold, like changing the leaky windows and repairing the wall insulation. And you did nothing to protect us from the molds. Later, we received a strict letter saying that we were responsible for 60 days notice. We knew the 60 days notice was a term in the leasing agreement we signed, which forced us to stay in the apartment with molds for another 60 days. Obviously, an apartment with molds for a long time cannot be called healthy. I have been suffering from itchy eyes and feeling depressed when I see the molds, and my daughter frequently has headache and diarrhea. We never had these symptoms before and I am sure all these are linked to molds since we have been exposed to molds for more than 2 months. Does the landlord have the right to force tenants to live in his rental property when it is no longer suitable for them to live? I cannot understand why the landlord insisted that we must be responsible for 60 days when he had already known the mold issue. We are tenants, not prisoners. Even if we were prisoners, we would still be entitled to living in a prison that wouldn\'t harm our health. The relationship between landlord and tenant is like the relationship between seller and buyer. , which the buyer pays money for good quality product. If buyer receives a defective item, he has the right to ask for a refund. In the same way, we pay rent for an apartment that won\'t harm our health. An apartment with molds is like a defective product, therefore, the landlord has no right to force us to be responsible for the 60 days and to force us to pay rent for an apartment with molds. I understand the landlord wants to make as many profits as possible. However, the money he earns shouldn\'t be at the price of tenants\' health.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Apr 6, 2018 Delivery Estimate: The complaint notice sent to Aron/Rhonda 23-9703 Sioux Falls, South Dakota should have arrived or will arrive within 24 hours.

SYSTEM Apr 6, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 12, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9703 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Apr 6, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Aron/Rhonda
3200 South Theodore Avenue
Sioux Falls, South Dakota 57106

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:

SYSTEM Apr 6, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9703.

SYSTEM Apr 6, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Apr 6, 2018 Complaint Accepted by RPA and is pending further processing.

SYSTEM Apr 4, 2018 New file uploaded by Tenant.

SYSTEM Apr 4, 2018 An email confirmation was sent to the tenant at 04-04-2018 19:56:09. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Apr 4, 2018 An email confirmation was sent to the tenant at 04-04-2018 19:29:07. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Apr 4, 2018 CONFIRMATION OF COMPLAINT: A complaint about We were forced to live in an apartment with molds for another 2 months has been filed pertaining to 23-9703 or Aron/Rhonda located in Sioux Falls, South Dakota 57106. Case is pending mailing confirmation.

SYSTEM Apr 4, 2018 Complaint 23-9703 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.