Landlord Complaint Record: #23-9647

P.O. Box 2986    |    Lance Johnson    |    Ridgway    ,    New Mexico 81432    Landlord Complaint 23-9647


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CASE CLOSED CASE DROPPED Mar 18, 2018


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-9647 Filing Date : Mar 17, 2018
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Lance Johnson RENTER : Kept Private
Property Name : P.O. Box 2986      
Address : P.O. Box 1101 Address : Kept Private
City, State - Zip : Ridgway, New Mexico - 81432. City, State - Zip : Rio Rancho, New Mexico - 87144.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Unpaid Rent & Damages, Breach Of Agreement
Fair Resolution according to renter :
  1. Pay $1750, Plus $500 In Damages

RENTAL DETAILS
Address               :   5408 Crown Ridge Rd.
City, State - Zip   :   Albuquerque, New Mexico - 87114.

COMPLAINT DETAILS (from renter)

Tenants Katerina Montano and Nathaniel Montano failed to pay late fee for November 2017, and December 2017, totaling $120.. Tenants failed to pay December 2017 rent of $1250. Tenants failed to pay the damage deposit of $300. When tenants were asked to move out, they did not clean the house in any way, and left furniture items, trash, and many TV\\\'s behind. Tenants did damages to the house, estimated at $800-$1000. I am proposed several work-through arrangements, but have had no cooperation from either tenant. A one year lease was in place, and converted to month to month in May 2017. According to the lease, and New Mexico Law, the elements of the lease stay in place as long as the tenants remain in the rental, with consent of the landlord. In the lease, they have agreed to pay all attorney fees, should I have to take legal action to collect. Many other violations of the lease took place. 1) additional pets, not allowed by the lease. 2) Additional persons living in the rental, no allowed by the lease. 3) Wall Penetrations, inside and out (the installation of security cameras), not allowed by the lease. I have offered a settlement arrangement that will expire in May, 2018. Legal action will begin on May 1, 2018, if one of the options of the settlement is not selected and paid.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Mar 18, 2018 Case has been closed by Tenant request. Tenant is pursuing further legal action.
SYSTEM Mar 18, 2018 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Mar 18, 2018 Case has been closed by Tenant request. Tenant is pursuing further legal action.
SYSTEM Mar 18, 2018 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Mar 18, 2018 Delivery Estimate: The complaint notice sent to Lance Johnson 23-9647 Ridgway, New Mexico should have arrived or will arrive within 24 hours.
SYSTEM Mar 18, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 24, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9647 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 18, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Lance Johnson
P.O. Box 1101
Ridgway, New Mexico 81432

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Mar 18, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9647.
SYSTEM Mar 18, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Mar 18, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 17, 2018 The RPA server has sent an initial email complaint notice to Lance Johnson P.O. Box 2986 concerning the Complaint filed by the tenant: Unpaid Rent & Damages, Breach Of Agreement. The email address was provided by the tenant at the time of filing.
SYSTEM Mar 17, 2018 An email confirmation was sent to the tenant at 03-17-2018 13:32:19. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 17, 2018 CONFIRMATION OF COMPLAINT: A complaint about Unpaid Rent & Damages, Breach of Agreement has been filed pertaining to 23-9647 or Lance Johnson located in Ridgway, New Mexico 81432. Case is pending mailing confirmation.
SYSTEM Mar 17, 2018 Complaint 23-9647 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.