Landlord Complaint Record: #23-9534

1625 Fontain LLC    |    Arif Ali    |    Philadelphia    ,    Pennsylvania 19123    Landlord Complaint 23-9534


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CASE CLOSED RESOLVED Mar 20, 2018


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-9534 Filing Date : Feb 16, 2018
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Arif Ali RENTER : Kept Private
Property Name : 1625 Fontain LLC      
Address : 1000 W. Girard Address : Kept Private
City, State - Zip : Philadelphia, Pennsylvania - 19123. City, State - Zip : Drums, Pennsylvania - 18222.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Holding Deposit
Fair Resolution according to renter :
  1. Refund $1400.00

RENTAL DETAILS
Address               :   114 Middle Road
City, State - Zip   :   Drums, Pennsylvania - 18222.

COMPLAINT DETAILS (from renter)

My son and his girlfriend are Temple University students and are looking to rent an apartment in August 2018. They were scammed in by Mr. Arif Ali to rent a 2 bedroom apartment at 1625 Fontain Ave. My son and his girlfriend begged me to put a holding deposit down and I not really looking into the area as I should have for them did write a check to Mr. Arif Ali in the amount of $1400.00 on December 13,2017 to hold unit B at 1625 Fontain Ave. As in any holding deposit I thought when the lease was actually signed this holding deposit would be put on as a security deposit. However, there was nothing ever signed. About 6 weeks later Feb. 3 my son tried to reach out to Mr. Arif Ali to ask for the holding deposit back. The reason is after looking at this area of Philadelphia online we were not pleased with the location. I want my child and his girlfriend to be as safe as possible while attending Temple. My son could not get in touch with Mr Ali and actually did not even know his name so I asked for the phone number and called him myself because I am the one who wrote out the check and it is my money. At first he was nice and said he had no problem returning my money in full. He said I would have a check by the end of the week.(which should have been Feb. 9) Then it turned into Mr Ali calling me every hour - emails- texts- up until February 7th where I asked him to stop literally harassing me and I would take him to court. He wanted me to sign something to get my money back?? Why would I sign something now? I just want my money back for something we never had. It is no different then you buy a car and take it home and then decide I do not want this. You take it back to the dealership you get your money back. Except, you actually put mileage on the vehicle. In this instance we did not get anything!! Mr. Ali will argue that he could have rented this place 100x. I still think he can and will rent (maybe he already did) this place by August and if he were a honest businessman he would return my money so my son and his girlfriend can find a much better suited place to live in the city. We cannot afford to be paying people like Mr. Ali $1400.00 for nothing at all. All this was - was 2 innocent college students looking for a place on there own and they made a mistake and I made a mistake not looking with them - I should not owe $1400.00 for a mistake for nothing.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (62)
Agent Date Response
SYSTEM Mar 20, 2018 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.
SYSTEM Mar 20, 2018 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Feb 21, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 21, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 21, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arif Ali
1000 W. Girard
Philadelphia, Pennsylvania 19123

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 21, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9534.
SYSTEM Feb 21, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 21, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 21, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 21, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 21, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arif Ali
1000 W. Girard
Philadelphia, Pennsylvania 19123

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 21, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9534.
SYSTEM Feb 21, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 21, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 21, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 21, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 21, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arif Ali
1000 W. Girard
Philadelphia, Pennsylvania 19123

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 21, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9534.
SYSTEM Feb 21, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 21, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 21, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 21, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 21, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arif Ali
1000 W. Girard
Philadelphia, Pennsylvania 19123

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 21, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9534.
SYSTEM Feb 21, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 21, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 21, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 21, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 21, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arif Ali
1000 W. Girard
Philadelphia, Pennsylvania 19123

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 21, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9534.
SYSTEM Feb 21, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 21, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 21, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 21, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 21, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arif Ali
1000 W. Girard
Philadelphia, Pennsylvania 19123

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 21, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9534.
SYSTEM Feb 21, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 21, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 21, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 21, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 21, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arif Ali
1000 W. Girard
Philadelphia, Pennsylvania 19123

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 21, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9534.
SYSTEM Feb 21, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 21, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 20, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 20, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 26, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 20, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arif Ali
1000 W. Girard
Philadelphia, Pennsylvania 19123

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 20, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9534.
SYSTEM Feb 20, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 20, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 20, 2018 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 20, 2018 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 26, 2018 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-9534 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 20, 2018 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Arif Ali
1000 W. Girard
Philadelphia, Pennsylvania 19123

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 20, 2018 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-9534.
SYSTEM Feb 20, 2018 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 20, 2018 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 16, 2018 The RPA server has sent an initial email complaint notice to Arif Ali 1625 Fontain LLC concerning the Complaint filed by the tenant: Holding Deposit. The email address was provided by the tenant at the time of filing.
SYSTEM Feb 16, 2018 An email confirmation was sent to the tenant at 02-16-2018 23:52:35. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Feb 16, 2018 The RPA server has sent an initial email complaint notice to Arif Ali 1625 Fontain LLC concerning the Complaint filed by the tenant: Holding Deposit. The email address was provided by the tenant at the time of filing.
SYSTEM Feb 16, 2018 An email confirmation was sent to the tenant at 02-16-2018 23:42:04. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Feb 16, 2018 CONFIRMATION OF COMPLAINT: A complaint about Holding Deposit has been filed pertaining to 23-9534 or Arif Ali located in Philadelphia, Pennsylvania 19123. Case is pending mailing confirmation.
SYSTEM Feb 16, 2018 Complaint 23-9534 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.