Landlord Complaint Record: #23-7999

Crye-leike Realtors    |    Brian Adams    |    Rogers    ,    Arkansas 72756    Landlord Complaint 23-7999


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Latest Activity :    Response from SYSTEM on Feb 21, 2017.


Case Number : 23-7999 Filing Date : Feb 20, 2017
Investigating Agent : Kept Private Case Disposition : Case Open / Active
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Brian Adams RENTER : Kept Private
Property Name : Crye-leike Realtors      
Address : 3003 W Walnut Address : 403 SE F ST. APT D
City, State - Zip : Rogers, Arkansas - 72756. City, State - Zip : BENTONVILLE, Arkansas - 72712.
Phone : 479-636-6633 Phone : 4797195956

COMPLAINT : FAILURE TO REFUND DEPOSIT AND REPAIR REPORTED LEAKS AND BATHTUB
Why Renter Filed :
Fair Resolution according to renter :
  1. Refund Of Complete Rent Deposit

RENTAL DETAILS
Currently living in Rental : No      Property Type :
Rent : Beds : 0      Address               :   601 S 19TH ST
     City, State - Zip   :   ROGERS, AR - 72758 4003.
Deposit : Baths : 0
Number of People in Household :

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem : No     Written Contract : No
Landlord has attempted to resolve problem :     Problem is ongoing :

COMPLAINT DETAILS (from renter)

i gave a security deposit if $900.00. They charged me for cleaning carpet and painting (i.e. normal wear and tear). The toilet overflowed and I reported this to Brian Adams as well as the bath paint was pealing off via text messages which I can provide, You cannot paint a porcelain tub and they did and as I cleaned the paint turned green and started peeling off. I told them to fix it as I have Crohn\\\'s disease and have to soak in the tub. The tub got to the point that I complained again since it was toxic and therefore unusable.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Feb 21, 2017 Delivery Estimate: The complaint notice sent to Brian Adams 23-7999 Rogers, Arkansas should have arrived or will arrive within 24 hours.
SYSTEM Feb 21, 2017 As per tenant request, a duplicate copy of the Complaint Notice mailed to the Landlord has printed and is in route to the Tenant's address. USPS Mailing Center has provided the confirmation ID:
SYSTEM Feb 21, 2017 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: February 27, 2017 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7999 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 21, 2017 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Brian Adams
3003 W Walnut
Rogers, Arkansas 72756

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 21, 2017 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7999.
SYSTEM Feb 21, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 21, 2017 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM Feb 21, 2017 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 20, 2017 An email confirmation was sent to the tenant at 02-20-2017 21:29:42. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Feb 20, 2017 CONFIRMATION OF COMPLAINT: A complaint about FAILURE TO REFUND DEPOSIT AND REPAIR REPORTED LEAKS AND BATHTUB has been filed pertaining to 23-7999 or Brian Adams located in rogers, Arkansas 72756. Case is pending mailing confirmation.
SYSTEM Feb 20, 2017 Complaint 23-7999 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.

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