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CASE CLOSED |
MEDIATION REFUSED |
Aug 29, 2016 |
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RENTAL DETAILS |
Address : 4501 JEFFERSON POINTE LANE, APARTMENT 8
City, State - Zip : PRINCE GEORGE, Virginia - 23875. |
COMPLAINT DETAILS (from renter) |
6 months into a 12 months lease. Provided 60+ day notice to vacate based on unhealthy noise disturbances
The following complaints are on record in my tenant file or otherwise noted by Theresa Cooper, the Leasing Manager
Letter of unhealthy noise complaint dated 3/18/16
Letter of unhealthy noise complaint dated 4/16/16
Letter of unhealthy noise complaint dated 4/22/16
In depth verbal complaint of unhealthy noise conditions 5/6/16 (police involved)
In depth verbal complaint of unhealthy noise conditions 8/6/16 (neighbor served as witness)
All events above were directly reported to the Leasing Manager who in my opinion did not take the situations seriously and did not response in an assertive way to remedy the situation so that it was not repeated. The noise disturbances included parties, domestic disturbances, and the neighbors harassing me at my door at 3:00am, using profanity and making ranting threats outside the door. The Leasing Manager continued to send warning letters that tenants (some illegally residing in the apartment) continued to escalate their behavior each time they received a warning letter.
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INVESTIGATING AGENT - REMARKS (18) |
Agent |
Date |
Response |
SYSTEM |
Aug 29, 2016 |
LANDLORD UNWILLING TO COOPERATE: The tenant has requested that the complaint be closed due to the landlord, {Landlord Name}, unwillingness to cooperate.
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SYSTEM |
Aug 29, 2016 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
Aug 15, 2016 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 15, 2016 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 12, 2016 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 12, 2016 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 12, 2016 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 12, 2016 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 12, 2016 |
New file uploaded by Tenant. |
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SYSTEM |
Aug 12, 2016 |
Delivery Estimate: The complaint notice sent to THERESA COOPER 23-7333 PRINCE GEORGE, Virginia should have arrived or will arrive within 24 hours. |
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SYSTEM |
Aug 12, 2016 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 18, 2016
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7333 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Aug 12, 2016 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
THERESA COOPER
4399 JEFFERSON POINTE LANE PRINCE GEORGE, Virginia 23875
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Aug 12, 2016 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7333. |
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SYSTEM |
Aug 12, 2016 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Aug 12, 2016 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Aug 11, 2016 |
An email confirmation was sent to the tenant at 08-11-2016 18:46:09. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Aug 11, 2016 |
CONFIRMATION OF COMPLAINT: A complaint about UNHEALTHY NOISE LEVELS has been filed pertaining to 23-7333 or THERESA COOPER located in PRINCE GEORGE , Virginia 23875. Case is pending mailing confirmation. |
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SYSTEM |
Aug 11, 2016 |
Complaint 23-7333 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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