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CASE CLOSED |
CASE DROPPED |
Jun 2, 2016 |
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RENTAL DETAILS |
Address : 2636 SALEM AVE APT 7
City, State - Zip : DAYTON, OH - 45406 2935. |
COMPLAINT DETAILS (from renter) |
May 25, 2016 Approximately 9:00 a.m. Commode began to overflow with water after use and flushing. The water would not stop and ran unto the floor, I used the plunger but the water still did not flush. Attempted to plunge, looked to see if water could be stopped from flowing but no success. I contacted the Landlord Richard Kidd, regarding the issue after multiple calls, I received a call back and told him what the issue was. I was told that he was unable to address the problem and that plunging the toilet is a tenant issue, he asked had I been using too much toilet paper or have changed types of toilet paper, i replied, \\\"no.\\\" He asked me if I had been flushing feminine hygiene products down the commode, again, I replied, \\\"No.\\\" He indicated he to go buy the plunger from Lowes or the Home Depot with the red handle. I used the plunger that I currently own and still no success in getting the water to flush properly. He indicated if he paid someone to consult the issue that it would not have to be scheduled and he did not now the day and had access to my apartment during the hours of 9 am to 5 pm. I indicated that I would like a courtesy call, or a scheduled time as to when and whom would be entering my apartment due to my work schedule and for safety issues.
I would the courtesy to call, or scheduled appointment for any maintenance repairs and to be responded to in a timely fashion.
I would like the repairs to be done.
Reimbursement fees for RPA
Sink skirt and adhesive
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INVESTIGATING AGENT - REMARKS (12) |
Agent |
Date |
Response |
SYSTEM |
Jun 2, 2016 |
CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped. |
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SYSTEM |
Jun 2, 2016 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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SYSTEM |
Jun 2, 2016 |
New image uploaded by Tenant. |
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SYSTEM |
May 27, 2016 |
Delivery Estimate: The complaint notice sent to Richard Kidd 23-7087 Dayton, Ohio should have arrived or will arrive within 24 hours. |
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SYSTEM |
May 27, 2016 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 02, 2016
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-7087 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
May 27, 2016 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Richard Kidd
2636 Salem Avenue First Floor Drop Box Dayton, Ohio 45406
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
May 27, 2016 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-7087. |
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SYSTEM |
May 27, 2016 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
May 27, 2016 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
May 26, 2016 |
An email confirmation was sent to the tenant at 05-26-2016 15:49:22. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
May 26, 2016 |
CONFIRMATION OF COMPLAINT: A complaint about Maintenance Repair/Commode has been filed pertaining to 23-7087 or Richard Kidd located in Dayton, Ohio 45406. Case is pending mailing confirmation. |
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SYSTEM |
May 26, 2016 |
Complaint 23-7087 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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