Landlord Complaint Record: #23-5566

RENAISSSANCE VILLAS    |    N/A    |    LAS VEGAS    ,    Nevada 89118    Landlord Complaint 23-5566


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CASE CLOSED CASE DROPPED Mar 8, 2015


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-5566 Filing Date : Feb 25, 2015
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : N/A RENTER : Kept Private
Property Name : RENAISSSANCE VILLAS      
Address : 5419 W TROPICANA AVE Address : Kept Private
City, State - Zip : LAS VEGAS, Nevada - 89118. City, State - Zip : LAS VEGAS, Nevada - 89147.
Phone : Kept Private Phone : Kept Private

COMPLAINT : REPAIR ISSUE / CONSTRUCTIVELY EVICTED / BREACH OF CONTRACT
Fair Resolution according to renter :
  1. WE OWE NO MONIES TO RENAISSANCE VILLAS/ I. Q DATA INTERNATIONAL
  2. WE WANT ARE MONIES BACK, 2088.81 THAT WAS PAYED TO I.Q. DATA

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Our unit 1113 B had got burglarized on 12/21/2014 and nobody saw anything. They stole a 60inch tv and jewelry, they went thru important documents outside in the walkway, and stairs, still nobody saw or heard anything. The front door was kicked in, and the alarm was disconnected like it was an inside job. We had put multiple orders to get the door fixed and alarm fixed, we just got ignored from management. We sent letters and made phone calls to the front office and got nowhere. So we had no choice but to move out, since our unit was unsafe, and we could not lock the front door. So now renaissance villas sent us to collections saying we owe them monies.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (17)
Agent Date Response
SYSTEM Mar 9, 2015 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 8, 2015 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.
SYSTEM Mar 8, 2015 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Mar 7, 2015 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 06, 2015 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 7, 2015 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 6, 2015 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Feb 27, 2015 Delivery Estimate: The complaint notice sent to N/A 23-5566 LAS VEGAS, Nevada should have arrived or will arrive within 24 hours.
SYSTEM Feb 27, 2015 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 27, 2015 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 05, 2015 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5566 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 27, 2015 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
N/A
5419 W TROPICANA AVE
LAS VEGAS, Nevada 89118

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42385576
SYSTEM Feb 27, 2015 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5566.
SYSTEM Feb 27, 2015 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 27, 2015 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 25, 2015 An email confirmation was sent to the tenant at 02-25-2015 20:17:45. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Feb 25, 2015 An email confirmation was sent to the tenant at 02-25-2015 20:00:52. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Feb 25, 2015 CONFIRMATION OF COMPLAINT: A complaint about REPAIR ISSUE / CONSTRUCTIVELY EVICTED / BREACH OF CONTRACT has been filed pertaining to 23-5566 or N/A located in LAS VEGAS, Nevada 89118. Case is pending mailing confirmation.
SYSTEM Feb 25, 2015 Complaint 23-5566 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.