Landlord Complaint Record: #23-5560

RPA    |    John Doe    |    Salt Lake City    ,    Utah 84121    Landlord Complaint 23-5560


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CASE CLOSED RESOLVED Feb 23, 2015


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-5560 Filing Date : Feb 23, 2015
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Feb 23, 2015
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upload Kept Private RPA Mailing Center Feb 24, 2015 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : John Doe RENTER : Kept Private
Property Name : RPA      
Address : 234 Main Street Address : Kept Private
City, State - Zip : Salt Lake City, Utah - 84121. City, State - Zip : SALT LAKE CTY, Utah - 84121.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Excellent Landlord
Fair Resolution according to renter :
  1. To Say Thanks
  2. does work
  3. 1
  4. 2
  5. 4

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

No complaint

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (22)
Agent Date Response
SYSTEM Mar 4, 2015 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 03, 2015 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 4, 2015 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 3, 2015 EMAIL TO LANDLORD: The RPA has sent an email reminder to John Doe in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM Mar 3, 2015 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Feb 27, 2015 Delivery Estimate: The complaint notice sent to John Doe RPA Salt Lake City, Utah should have arrived or will arrive within 24 hours.
SYSTEM Feb 24, 2015 As per tenant request, a duplicate copy of the Complaint Notice mailed to the Landlord has printed and is in route to the Tenant's address. USPS Mailing Center has provided the confirmation ID:
SYSTEM Feb 24, 2015 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Feb 24, 2015 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 02, 2015 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5560 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Feb 24, 2015 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
John Doe
234 Main Street
Salt Lake City, Utah 84121

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Feb 24, 2015 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5560.
SYSTEM Feb 24, 2015 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Feb 24, 2015 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM Feb 24, 2015 Complaint Accepted by RPA and is pending further processing.
SYSTEM Feb 23, 2015 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.
SYSTEM Feb 23, 2015 New image uploaded by Tenant.
SYSTEM Feb 23, 2015 Test Responsde 1
SYSTEM Feb 23, 2015 Case 23-5560 is re-opened by System.
SYSTEM Feb 23, 2015 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.
SYSTEM Feb 23, 2015 The RPA server has sent an initial email complaint notice to John Doe RPA concerning the Complaint filed by the tenant: Excellent Landlord. The email address was provided by the tenant at the time of filing.
SYSTEM Feb 23, 2015 An email confirmation was sent to the tenant at 02-23-2015 22:31:19. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Feb 23, 2015 CONFIRMATION OF COMPLAINT: A complaint about Excellent Landlord has been filed pertaining to 23-5560 or John Doe located in Salt Lake City, Utah 84121. Case is pending mailing confirmation.
SYSTEM Feb 23, 2015 Complaint 23-5560 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.