Landlord Complaint Record: #23-5290

Stillwater Apartments    |    Maribell, Tina    |    Glendale    ,    Arizona 85301    Landlord Complaint 23-5290


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CASE CLOSED MEDIATION REFUSED Dec 24, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 23-5290 Filing Date : Dec 11, 2014
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Dec 22, 2014 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Maribell, Tina RENTER : Kept Private
Property Name : Stillwater Apartments      
Address : 7711 N 51st Avenue Address : Kept Private
City, State - Zip : Glendale, Arizona - 85301. City, State - Zip : Glendale, Arizona - 85301.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. Reimbursement for treatments, steam cleaning and the bed casings.
  2. Reimburse for RPA fees
  3. I would like to be released from my rental contract without any charges/fees and repercussions.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I'm complaining because of bed bugs, they are a parasite feeding off of their host.. not like other pests. Landlords are responsible to provide a habitable apartment. I am being charged a $2.00 fee a month for pest control, but yet I'm being charged for all of this.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (18)
Agent Date Response
SYSTEM Dec 24, 2014 LANDLORD UNWILLING TO COOPERATE: The tenant has requested that the complaint be closed due to the landlord, {Landlord Name}, unwillingness to cooperate.
SYSTEM Dec 24, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Dec 22, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: December 29, 2014 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-5290 is pending final notice and response from landlord.
SYSTEM Dec 22, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Dec 22, 2014 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.
SYSTEM Dec 22, 2014 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.
SYSTEM Dec 20, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: December 19, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Dec 20, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Dec 19, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Dec 12, 2014 Delivery Estimate: The complaint notice sent to Maribell, Tina 23-5290 Glendale, Arizona should have arrived or will arrive within 24 hours.
SYSTEM Dec 12, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 18, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5290 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Dec 12, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Maribell, Tina
7711 N 51st Avenue
Glendale, Arizona 85301

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Dec 12, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5290.
SYSTEM Dec 12, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Dec 12, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Dec 11, 2014 An email confirmation was sent to the tenant at 12-11-2014 03:09:48. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Dec 11, 2014 CONFIRMATION OF COMPLAINT: A complaint about Bed bugs has been filed pertaining to 23-5290 or Maribell, Tina located in Glendale, Arizona 85301. Case is pending mailing confirmation.
SYSTEM Dec 11, 2014 Complaint 23-5290 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.