Landlord Complaint Record: #23-5132

Mary Margaret Smith    |    Point Pleasant    ,    West Virginia 25550    Landlord Complaint 23-5132


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CASE CLOSED CASE DROPPED Nov 30, -1


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-5132 Filing Date : Nov 10, 2014
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Dec 1, 2014
The pictures speak for themselves.
upload Kept Private Renter Dec 1, 2014
The pictures speak for themselves.
upload Kept Private Renter Dec 1, 2014
the pictures speak for themselves
upload Kept Private Renter Nov 20, 2014
Our toilet isn't draining at ALL As of Monday
upload Kept Private Renter Nov 20, 2014
Our toilet isn't draining at ALL As of Monday
upload Kept Private Renter Nov 20, 2014
Our toilet isn't draining at ALL As of Monday
upload Kept Private Renter Nov 17, 2014
Even though they may share the same description, All photos are different. Please feel free to contact me should you need more info. Also would your agency be able to help me find an inspector? I also forgot to mention the bed bugs.
upload Kept Private Renter Nov 17, 2014
Even though they may share the same description, All photos are different. Please feel free to contact me should you need more info. Also would your agency be able to help me find an inspector?
upload Kept Private Renter Nov 17, 2014
Even though they may share the same description, All photos are different. Please feel free to contact me should you need more info. Also would your agency be able to help me find an inspector?
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.Also we have to have a bucket under our kitchen sink just to use it. It doesnt drain at all.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent. Also between the leaks and the baseboard heaters this house costed me more than its worth.
upload Kept Private Renter Nov 17, 2014
Because the house needs a new sewer line re-dug, I have spent so much money on the plumbing alone. in the warmer weather i had to buy rid x twice a mnth just so our toilet would flush. Now that its getting colder my toilet is slowly backing up into the house. Also there is no sealant where the toilet meets the floor so thats where the sewage and baby leeches are coming in. You can see the water shooting out the bottom when you plunge the toilet. The landlord also aknowledges all of these problems which is why she didnt want me to have the house inspected. Would your agency be able to point me in the direction of an inspection agency? our housing authority here in Point Pleasant only does inspections for HUD clients. Which my landlord has rite now. Thats how she pays her rent. I also know that she didnt inform them of the income she was making off me from this house either. She also gets a disability check every month as well. I had no such luck and i am a single parent.
upload Kept Private Renter Nov 17, 2014
because of the leech bed in our main water line out to city sewage, there is a build up of 8-10 inches of standing water under the whole house. this is why we cant use the basement. Also my refrigerator is back there too because the house isnt grounded electrically. And we dont even have a stove or oven.
upload Kept Private Renter Nov 17, 2014
because of the leech bed in our main water line out to city sewage, there is a build up of 8-10 inches of standing water under the whole house. this is why we cant use the basement. Also my refrigerator is back there too because the house isnt grounded electrically. And we dont even have a stove or oven.
upload Kept Private Renter Nov 17, 2014
because of the leech bed in our main water line out to city sewage, there is a build up of 8-10 inches of standing water under the whole house. this is why we cant use the basement. Also my refrigerator is back there too because the house isnt grounded electrically. And we dont even have a stove or oven.
upload Kept Private Renter Nov 17, 2014
because of the leech bed in our main water line out to city sewage, there is a build up of 8-10 inches of standing water under the whole house. this is why we cant use the basement. Also my refrigerator is back there too because the house isnt grounded electrically. And we dont even have a stove or oven.
upload Kept Private Renter Nov 17, 2014
because of the leech bed in our main water line out to city sewage, there is a build up of 8-10 inches of standing water under the whole house. this is why we cant use the basement. Also my refrigerator is back there too because the house isnt grounded electrically. And we dont even have a stove or oven.
upload Kept Private Renter Nov 17, 2014
because of the leech bed in our main water line out to city sewage, there is a build up of 8-10 inches of standing water under the whole house. this is why we cant use the basement. Also my refrigerator is back there too because the house isnt grounded electrically. And we dont even have a stove or oven.
upload Kept Private Renter Nov 17, 2014
because of the leech bed in our main water line out to city sewage, there is a build up of 8-10 inches of standing water under the whole house. this is why we cant use the basement. Also my refrigerator is back there too because the house isnt grounded electrically. And we dont even have a stove or oven.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
there are more pictures to show how bad this problem is and we have fogged this house four times now.
upload Kept Private Renter Nov 17, 2014
as you can see they get progressively worse
upload Kept Private Renter Nov 17, 2014
All photos show the deplorable conditions of the house and why it needs to be condemned. My landlord also told me that i could only get my deposit back if i don't have the house inspected.
upload Kept Private RPA Mailing Center Dec 13, 2014 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Mary Margaret Smith RENTER : Kept Private
Property Name :      
Address : 100 Liberty St. Address : Kept Private
City, State - Zip : Point Pleasant, West Virginia - 25550. City, State - Zip : Point Pleasant, West Virginia - 25550.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Black Mold, Sewage Backing Up Into The House, Wood Roaches, Water Bugs
Fair Resolution according to renter :
  1. Refund Of All Rent Paid In Lieu Of The House Being Condemned.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Because the main issues were ignored, they caused bigger problems such as the sliding foundation, the seams coming apart, and the constant water bugs and black mold. I have invested a lot of money to repair these fault myself until it was brought to my attention that the house shouldn't have even been rented. Every time I brought the problems to my Landlord's attention, she threatened to sell the house. I have 4 witnesses willing to sign a petition swearing to the condition of the house. One man is her former maintenance worker with first hand knowledge of Everything that needs to be done. So far she is in direct violation of 4 of the Landlord tenant laws for the state of West Virginia. She also moved from the residence because the house was making her physically sick and now rents a beautiful home that HUD pays for, while I am a struggling single parent. She blatantly took advantage of both my income / lack thereof and my position. I do have pictures available upon request. Thank you for your time and consideration. My rent is 350.00 a month. I have been renting from her since January of 2014. In addition to the problems stated above, the toilet is now backing up into the house. This living situation has become Severely unsanitary, And Mary also tried to bribe me with my deposit, stating that I could have it back only if i didn't have the house inspected.

LANDLORD / TENANT RESPONSES (3)
From Date IP Address Response
Landlord Dec 20, 2014 184.15.113.242 Explain why you can't accept / Offer Alternative Resolution.
Renter Dec 1, 2014 173.81.192.172 1.I forgot to report the infestation of the bed bugs, even after numerous foggings of the house.
Renter Nov 17, 2014 173.81.192.172 1. I forgot to mention in my original complaint that my Landlord told me that she would only give me back my security deposit if i dont have the house inspected. I told her that i am not going to help her trick anyone else. Can your agency please send me the name of an inspector that I can call.?There is a leech bed thats blockimg the sewer main out of the house. This is what caused the bigger problems.
Renter Nov 17, 2014 173.81.192.172 1. I forgot to mention in my original complaint that my Landlord told me that she would only give me back my security deposit if i dont have the house inspected. I told her that i am not going to help her trick anyone else. Can your agency please send me the name of an inspector that I can call.?

INVESTIGATING AGENT - REMARKS (83)
Agent Date Response
SYSTEM Jan 2, 2015 Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure.
SYSTEM Jan 2, 2015 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Jan 2, 2015 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.
SYSTEM Jan 2, 2015 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.
SYSTEM Jan 2, 2015 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Jan 2, 2015 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Jan 2, 2015 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.
SYSTEM Dec 26, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Dec 26, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Dec 23, 2014 No Further Updates: No further updates have been provided. This case will be closing following an additional 3 day extension for updates. Pending case updates.
SYSTEM Dec 21, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Mary Margaret Smith, failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.
SYSTEM Dec 21, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Dec 20, 2014 FINAL 3 DAY RESPONSE PERIOD: The RPA is providing a 3 day response period for additional updates by either party. The tenant may at their discretion offer an alternative resolution. Pending further updates.
SYSTEM Dec 20, 2014 Email Sent to Tenant: The RPA has sent an email to the tenant showing managements explanation as to why they can't accept the tenants resolution or provide an alternative resolution.
SYSTEM Dec 20, 2014 LANDLORD UNABLE: According to the response made by Mary Margaret Smith, management is not able to accept the tenant proposed resolution, nor are they able to offer an alternative. This case will be documented as Refused to Mediate.
SYSTEM Dec 20, 2014 LANDLORD EXPLANATION: The Landlord Mary Margaret Smith cannot accept the tenant's resolution nor provide an alternate resolution as per the statement provided: After looking at this complaint, I can see that the complainant has deliberately told several lies. She has paid no rent for several months. The house was inspected by the Point Pleasant city building inspectors and the health department just this month, and I received written notice that the house was non-condemnable. The inspectors told the tenant that she was responsible for the bug infestations since she has lived in the house for twelve months. I DO NOT receive any assistance from HUD, and haven't for some time. Also, I have three prospective buyers of the house and have asked the tenant to leave even before this complaint was filed because she refuses to pay rent. I am in the process of starting eviction proceedings. Not because of this complaint, but because I am going to sell the house. If she was unhappy with the house she should have left or paid the rent. A copy of the letter from the inspectors can be sent on request.
SYSTEM Dec 20, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.
SYSTEM Dec 13, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: December 20, 2014by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-5132 is pending final notice and response from landlord.
SYSTEM Dec 13, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Dec 1, 2014 New image uploaded by Tenant.
SYSTEM Dec 1, 2014 New image uploaded by Tenant.
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SYSTEM Nov 17, 2014 New image uploaded by Tenant.
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SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
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SYSTEM Nov 17, 2014 New image uploaded by Tenant.
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SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 17, 2014 New image uploaded by Tenant.
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SYSTEM Nov 17, 2014 New image uploaded by Tenant.
SYSTEM Nov 12, 2014 Delivery Estimate: The complaint notice sent to Mary Margaret Smith 23-5132 Point Pleasant, West Virginia should have arrived or will arrive within 24 hours.
SYSTEM Nov 12, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Nov 12, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 18, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5132 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Nov 12, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Mary Margaret Smith
100 Liberty St.
Point Pleasant, West Virginia 25550

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Nov 12, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5132.
SYSTEM Nov 12, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Nov 12, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Nov 10, 2014 An email confirmation was sent to the tenant at 11-10-2014 23:47:19. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Nov 10, 2014 CONFIRMATION OF COMPLAINT: A complaint about Black Mold, Sewage backing up into the house, Wood Roaches, Water bugs has been filed pertaining to 23-5132 or Mary Margaret Smith located in Point Pleasant, West Virginia 25550. Case is pending mailing confirmation.
SYSTEM Nov 10, 2014 Complaint 23-5132 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.