Landlord Complaint Record: #23-5009

Enyeart Real Estate    |    Debbie Enyeart    |    Logansport    ,    Indiana 46947    Landlord Complaint 23-5009


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CASE CLOSED FORCE REQUIRED Nov 21, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-5009 Filing Date : Oct 17, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Oct 24, 2014
One of MANY roaches found scattering out of the bathroom.
upload Kept Private Renter Oct 23, 2014
Multiple bed bugs caught roaming freely on walls
upload Kept Private Renter Oct 23, 2014
Multiple bed bugs caught roaming freely on walls
upload Kept Private Renter Oct 23, 2014
Cluster of bites on left wrist,
upload Kept Private RPA Mailing Center Nov 6, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Nov 6, 2014 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Debbie Enyeart RENTER : Kept Private
Property Name : Enyeart Real Estate      
Address : 2130 E Market St Address : Kept Private
City, State - Zip : Logansport, Indiana - 46947. City, State - Zip : Logansport, Indiana - 46947.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Infestations Rendering Property Uninhabitable, Breach Of Agreement
Fair Resolution according to renter :
  1. 1 .Release From Leasing Agreement Without Penalty Due To Uninhabitability And Breach Of Contract 3. Refund Deposit

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Failure to disclose and exterminate known bug infestation prior to inhabitance within reasonable time frame- Infrequent extermination dates- Documented Evidence Breach of contract; entering premises without prior consent and reasonable advanced notice- Voicemail proclaiming unlawful entry- Documented Evidence Misconduct; adding provisions to leasing agreement in attempt to absolve liability- Operating in bad faith in knowledge of likelihood of future infestation from neighboring unit- Breach of Contract- Disregard for Indiana Codes for Landlord liability of residential habitability- Misconduct; releasing dangerous chemicals in neighboring vacant apartment without regard to present inhabitants, subsequently causing aggravated respiratory and immune response resulting in multiple E.R visits for dangerous upper respiratory infections- Documented Evidence Misconduct; releasing dangerous chemicals in neighboring vacant apartment without regard to inhabitants, subsequently causing environmental toxin-induced seizures in beloved tenant's pet- Documented Evidence

LANDLORD / TENANT RESPONSES (3)
From Date IP Address Response
Renter Nov 19, 2014 66.87.114.127 1.Tenant mailed letter of intent to vacate.
Renter Nov 17, 2014 98.226.12.21 1.Landlord and maintenance came to apartment for inspection. Immediately with a hostile tone, denied any liability for bed bugs, threatened court.
Renter Nov 16, 2014 67.218.40.210 1.Tenant is drafting letter of intent to vacate. Over a month has passed with no remediation.

INVESTIGATING AGENT - REMARKS (32)
Agent Date Response
SYSTEM Nov 21, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Nov 15, 2014 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.
SYSTEM Nov 15, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Debbie Enyeart Enyeart Real Estate, {City, State Zip) Following the review period this case will be evaluated for closure.
SYSTEM Nov 15, 2014 WARNING! The landlord; Debbie Enyeart, of Enyeart Real Estate Logansport, Indiana 46947 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.
SYSTEM Nov 7, 2014 Landlord Third response dead-line has been set for: November 14, 2014. This is the landlord / manager's last opportunity to respond to complaint case: 23-5009 .
SYSTEM Nov 7, 2014 3rd NOTICE: The RPA rarely sends out 3rd notices to landlords. A 3rd notice typically indicates that the landlord is unwilling to cooperate or refusing to cooperate. The 3rd Notice has been mailed and is expected to arrive within 3 days.
SYSTEM Nov 7, 2014 3rd Written Notice: The 3rd and final written notice has been printed, addressed and processed for delivery. USPS has confirmed acceptance of the notice which is in route for delivery. USPS Confirmation: 0
SYSTEM Nov 7, 2014 3rd Mailing Requested: At the time of filing the tenant requested a 3rd mailing should the landlord fail to respond. As per the tenant's request the RPA will be preparing one 3rd and final written notice which will be mailed to the landlord in hopes to resolve this complaint.
SYSTEM Nov 5, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Debbie Enyeart, Enyeart Real Estate failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.
SYSTEM Nov 5, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Nov 4, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.
SYSTEM Oct 28, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: November 04, 2014 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-5009 is pending final notice and response from landlord.
SYSTEM Oct 28, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Oct 28, 2014 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.
SYSTEM Oct 28, 2014 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.
SYSTEM Oct 26, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 25, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 26, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 25, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Oct 24, 2014 New image uploaded by Tenant.
SYSTEM Oct 23, 2014 New image uploaded by Tenant.
SYSTEM Oct 23, 2014 New image uploaded by Tenant.
SYSTEM Oct 23, 2014 New image uploaded by Tenant.
SYSTEM Oct 18, 2014 Delivery Estimate: The complaint notice sent to Debbie Enyeart 23-5009 Logansport, Indiana should have arrived or will arrive within 24 hours.
SYSTEM Oct 18, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Oct 18, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 24, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5009 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 18, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Debbie Enyeart
2130 E Market St
Logansport, Indiana 46947

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Oct 18, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5009.
SYSTEM Oct 18, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 18, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 17, 2014 An email confirmation was sent to the tenant at 10-17-2014 12:51:19. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 17, 2014 CONFIRMATION OF COMPLAINT: A complaint about Infestations Rendering Property Uninhabitable, Breach of Agreement has been filed pertaining to 23-5009 or Debbie Enyeart located in Logansport, Indiana 46947. Case is pending mailing confirmation.
SYSTEM Oct 17, 2014 Complaint 23-5009 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.