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CASE CLOSED |
FORCE REQUIRED |
Dec 12, 2014 |
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REPORT ONLY : This case will not be assigned to an RPA® Agent.
RENTAL DETAILS |
Address : 558 J Street
City, State - Zip : Salt Lake, Utah - 84103. |
COMPLAINT DETAILS (from renter) |
Landlord violating agreement on accepting our rent. She agreed to be payed by mail and is upset it is taking so long, so gave us an eviction notice. We recently changed banks. The rent was sent by our account we are trying to close and 6 days into the month we found out the check bounced. I was in New York at the time (we rent in UT). I spoke to Rene and we both decided it would be best if I had the right account process and send a check. The appropriate late fees of 30 dollars a day would be payed when we knew what day she got the check in the mail. As agreed I had the bank send the rent amount. The check was processed on the 7th, within 24 hours of us speaking. (We communicated by text, so I do have this in writing, also have bank statements). On the 14th, she handed my wife papers saying we need to vacate in 3 days. There is no premise for this or reason. She should get the check any day. We could pay her cash, but that was not what we talked about. She has a deposit of 1800 dollars. This should be sufficient for any inconvenience.
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INVESTIGATING AGENT - REMARKS (13) |
Agent |
Date |
Response |
SYSTEM |
Dec 13, 2014 |
OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days. |
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SYSTEM |
Dec 12, 2014 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Oct 26, 2014 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 25, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Oct 26, 2014 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Oct 25, 2014 |
EMAIL TO LANDLORD: The RPA has sent an email reminder to Rene Lord in request for an immediate response to the complaint. Pending Landlord/ Manager Response. |
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SYSTEM |
Oct 25, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
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SYSTEM |
Oct 18, 2014 |
Delivery Estimate: The complaint notice sent to Rene Lord 23-4994 Salt Lake, Utah should have arrived or will arrive within 24 hours. |
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SYSTEM |
Oct 18, 2014 |
CERTIFIED MAILING: This case is being sent via USPS Certified Mail: A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice. |
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SYSTEM |
Oct 18, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 24, 2014
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4994 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Oct 18, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Rene Lord
8689S. Escalade Cir. Salt Lake, Utah 84121
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Oct 18, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4994. |
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SYSTEM |
Oct 18, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Oct 18, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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