Landlord Complaint Record: #23-4932

JEM Property    |    Cincinnati    ,    Ohio 45103    Landlord Complaint 23-4932


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CASE CLOSED FORCE REQUIRED Dec 12, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4932 Filing Date : Oct 6, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Oct 18, 2014
False claims of a baby sitting service. We do not have a baby sitting service. We watch a family members infant who is a blood relative. 1 child that is a blood relative is not a baby sitting service. JEM Properties is retaliating with this cheap skate version of an eviction because we asked for them to exterminate bed bugs.

LANDLORD / MGR : JEM Property RENTER : Kept Private
Property Name :      
Address : 1703 Krylon Dr. Address : Kept Private
City, State - Zip : Cincinnati, Ohio - 45103. City, State - Zip : Batavia, Ohio - 45103.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Pest Extermination (bed Bugs)
Fair Resolution according to renter :
  1. Pay For Extermination.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Our unit has bedbugs. The building had them once before and they were not taken care of properly. JEM Properties needs to treat all units thoroughly to avoid these parasites coming back for a third time. They are trying to place the payment and blame on us. JEM Properties needs to pay all costs for the extermination. They did not inspect all the units when responding to our complaint and are trying to get us to pay for the extermination.

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Oct 18, 2014 174.255.50.24 1.Landlord is evicting me in a forceful retaliatory manner. Only giving me 2 weeks to get out. Still refuses to exterminate bed bugs.

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Oct 18, 2014 New image uploaded by Tenant.
SYSTEM Oct 17, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 16, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 17, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 16, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Oct 9, 2014 Delivery Estimate: The complaint notice sent to JEM Property 23-4932 Cincinnati, Ohio should have arrived or will arrive within 24 hours.
SYSTEM Oct 9, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 15, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4932 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 9, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
JEM Property
1703 Krylon Dr.
Cincinnati, Ohio 45103

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Oct 9, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4932.
SYSTEM Oct 9, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 9, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 6, 2014 An email confirmation was sent to the tenant at 10-06-2014 11:58:40. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 6, 2014 CONFIRMATION OF COMPLAINT: A complaint about Pest Extermination (bed bugs) has been filed pertaining to 23-4932 or JEM Property located in Cincinnati, Ohio 45103. Case is pending mailing confirmation.
SYSTEM Oct 6, 2014 Complaint 23-4932 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.