Landlord Complaint Record: #23-4921

APM Realty Group LLC    |    Columbia    ,    South Carolina 29212    Landlord Complaint 23-4921


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CASE CLOSED FORCE REQUIRED Dec 12, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4921 Filing Date : Oct 4, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : APM Realty Group LLC RENTER : Kept Private
Property Name :      
Address : 101 B Clusters Court Address : Kept Private
City, State - Zip : Columbia, South Carolina - 29212. City, State - Zip : Columbia, South Carolina - 29212.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Pre-Existing Bed Bug Infestation
Fair Resolution according to renter :
  1. Refund $585 Deposit
  2. Refund $55.50 Filing Fee with Rental Protection Agency
  3. Refund $ 100 Spent On Home Pesticides and excesive water bill
  4. Cancellation of lease due to breach of the implied warranty of habitability
  5. Reduce rent for the time living with infestation

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Notified the landlord via internet about the bug problem more than 60 days ago i received no response. Notified by letter September 4, 2014 no response.This pre-existing condition is getting out of hand. I want out of my lease due to uninhabitable conditions due to these bed bugs. i have to sleep with light on on many occasion to kept from being bitten. Ive tried home defense spray, and raid for bed bugs and fog none of this has worked.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Oct 31, 2014 An email confirmation was sent to the tenant at 10-31-2014 22:19:38. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Oct 14, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 13, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Oct 14, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Oct 13, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Oct 6, 2014 Delivery Estimate: The complaint notice sent to APM Realty Group LLC 23-4921 Columbia, South Carolina should have arrived or will arrive within 24 hours.

SYSTEM Oct 6, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 12, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4921 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Oct 6, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
APM Realty Group LLC
101 B Clusters Court
Columbia, South Carolina 29212

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42308092

SYSTEM Oct 6, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4921.

SYSTEM Oct 6, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Oct 6, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Oct 4, 2014 An email confirmation was sent to the tenant at 10-04-2014 13:06:52. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Oct 4, 2014 CONFIRMATION OF COMPLAINT: A complaint about Pre-Existing Bed Bug Infestation has been filed pertaining to 23-4921 or APM Realty Group LLC located in Columbia, South Carolina 29212. Case is pending mailing confirmation.

SYSTEM Oct 4, 2014 Complaint 23-4921 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.