Landlord Complaint Record: #23-4858

George Locher    |    Akron    ,    Ohio 44333    Landlord Complaint 23-4858


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CASE CLOSED FORCE REQUIRED Dec 12, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4858 Filing Date : Sep 23, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Sep 29, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : George Locher RENTER : Kept Private
Property Name :      
Address : 4511 Ranchwood Road Address : Kept Private
City, State - Zip : Akron, Ohio - 44333. City, State - Zip : Cuyahoga Falls, Ohio - 44221.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Early Termination, 15 Months Of Two Year Lease, Due To Health Issues.
Fair Resolution according to renter :
  1. Jeanne, 73 Years Old, Diagnosed With COPD, Asthma And. Fibrosis Of The Lungs. Doctor Letter Submitted.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

The doctor has submitted a letter stating Jeanne should not be inhaling fumes from trucks and cars. We need to be in a quieter and less traveled area.

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter Oct 7, 2014 71.74.127.38 we forfeit our security deposit of six hundred fifty dollars
Renter Oct 7, 2014 71.74.127.38 Accept Landlord's Resolution.
Landlord Oct 2, 2014 107.10.13.242 Offer an Alternative Resolution.

INVESTIGATING AGENT - REMARKS (25)
Agent Date Response
SYSTEM Dec 13, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Oct 7, 2014 Email Confirmation Sent: The RPA servers have sent an email to the tenant to inform them of the landlord's acceptance.
SYSTEM Oct 7, 2014 CASE REMAINS OPEN: The Complaint Case 23-4858 will remain open through 2014-10-07 as stated by the landlord as the date this complaint would be resolved. Either party may update the complaint with the status of the resolution.
SYSTEM Oct 7, 2014 Digital Signature Accepted: As a legally binding agreement the landlord; George Locher, digitally signed the acceptance of the tenant's proposed resolutions. As part of their acceptance a digital signature was provided. The RPA has further documented the acceptance of these terms by recording the Internet Protocol used by the landlord.
SYSTEM Oct 7, 2014 LANDLORD AGREEMENT TO RESOLUTION: The Landlord; George Locher has agreed to accept the tenant's purposed resolution. Jeanne, 73 Years Old, Diagnosed With COPD, Asthma And. Fibrosis Of The Lungs. Doctor Letter Submitted. Management has agreed to complete this agreement by: 2014-10-07.
SYSTEM Oct 7, 2014 ACCEPTED RESOLUTION: The tenant has accepted the resolution provided by the Landlord or Manager.
SYSTEM Oct 2, 2014 Email Sent to Tenant: The RPA Servers have sent an email to the tenant showing the new proposed resolution offered by the landlord. The tenant has been instructed on how to accept, or reply to the new proposal. Pending update from tenant.
SYSTEM Oct 2, 2014 TENANT RESPONSE DEADLINE: The Tenant is being provided with 3 days to respond to the new proposed resolution.
SYSTEM Oct 2, 2014 ALTERNATIVE RESOLUTION BY LANDLORD: The Landlord; Geody Investments, LLC has offered the tenant an alternate resolution. The resolution purposed is: 1. They have moved, and informed us that they will not fulfill their contractural agreement . They did not inform us that Jeanne was having a problem until August 30, 2014 and at the same time informed us they were moving by September 30, 2014. Obviously, they had leased another place before we were even aware of her being unhappy with our apartment. On another issue, your record of notification is in error. You mailed us the only notification on Sept. 30, 2014 and we received it today, Oct.2,2014. We propose that the Richardsons forfeit the entire $650.00 security deposit and we will write off the other money they owe us. They will no longer have any claim whatsoever to the apartment at 14 Moulton Ave. Cuyahoga Falls, 44221.

Explanation: They have moved out and we are seeking a new Tenant as of today Oct. 2, 2014.
SYSTEM Oct 2, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 01, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 2, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 1, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Sep 24, 2014 Delivery Estimate: The complaint notice sent to Geody Investments, LLC 23-4858 Akron, Ohio should have arrived or will arrive within 24 hours.
SYSTEM Sep 24, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 30, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4858 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Sep 24, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Geody Investments, LLC
4511 Ranchwood Road
Akron, Ohio 44333

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Sep 24, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4858.
SYSTEM Sep 24, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Sep 24, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Sep 23, 2014 An email confirmation was sent to the tenant at 09-23-2014 20:36:56. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Sep 23, 2014 An email confirmation was sent to the tenant at 09-23-2014 20:36:53. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Sep 23, 2014 An email confirmation was sent to the tenant at 09-23-2014 17:19:00. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Sep 23, 2014 CONFIRMATION OF COMPLAINT: A complaint about Early termination, 15 months of two year lease, due to health issues. has been filed pertaining to 23-4858 or Geody Investments, LLC located in Akron, Ohio 44333. Case is pending mailing confirmation.
SYSTEM Sep 23, 2014 Complaint 23-4858 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.