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CASE CLOSED |
FORCE REQUIRED |
Dec 12, 2014 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
You provided us with a tenant at 61 Miner St Rear and when she was being moved in your movers broke the glass in a storm door. We contacted you several times and several times you notified us the glass was being ordered and we have never received the replacement glass. The Pit Bull that you claimed was a therapy dog bent the door by hanging over it and the door had to be removed and taken away. You promised to re write leases for all of the tenants at the properties at the estate of Paul Petroski Sr since you took over in February and it is now September and none of the tenants have new leases. You promised to provide CEO money from 2 tenants and back rent and these were never paid to the estate. We requested more than once for repairs to the apartments to bring them up to code and they have yet to be addressed. We have mortages, taxes and utlities that are not yet paid. We have back rents that have not been collected, we have tenants that should have been evicted and have not been. We have apartments empty since May that are not in any condition to be rented.When we calulated our figures we are about 17,000 in the red do to the negligence of your property management company and have no other recourse but to terminate our buisness relationship and feel you need to be held acountable for your actions both professionally and finacially. We would like provided the fee for the replacement door and ten percent of 17,000 owed on these realities. We put our trust and faith in you and if there was no way our goals could have been met, respectfully we should have been notified within a month that we should be seeking a new property manager.
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INVESTIGATING AGENT - REMARKS (19) |
Agent |
Date |
Response |
SYSTEM |
Dec 12, 2014 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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SYSTEM |
Oct 4, 2014 |
LANDLORD UNABLE: According to the response made by Dave Rubbico, management is not able to accept the tenant proposed resolution, nor are they able to offer an alternative. This case will be documented as Refused to Mediate. |
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SYSTEM |
Oct 4, 2014 |
LANDLORD EXPLANATION: The Landlord Dave Rubbico cannot accept the tenant's resolution nor provide an alternate resolution as per the statement provided: Do to HIPAA laws Without proof of legal tender in the state of PA i can not disclose any information about this file at this time, a representative can reach me at any time |
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SYSTEM |
Oct 4, 2014 |
FINAL RESPONSE DEADLINE: A final response deadline has been set for: October 11, 2014
by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-4838 is pending final notice and response from landlord. |
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SYSTEM |
Oct 4, 2014 |
2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice) |
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SYSTEM |
Oct 4, 2014 |
FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord. |
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SYSTEM |
Oct 4, 2014 |
FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice. |
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SYSTEM |
Oct 2, 2014 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 01, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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SYSTEM |
Oct 2, 2014 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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SYSTEM |
Oct 1, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
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SYSTEM |
Sep 24, 2014 |
Delivery Estimate: The complaint notice sent to Dave Rubbico 23-4838 Plains, Pennsylvania should have arrived or will arrive within 24 hours. |
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SYSTEM |
Sep 24, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 30, 2014
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4838 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Sep 24, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Dave Rubbico
12 W Carey St Plains, Pennsylvania 18705
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0 |
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SYSTEM |
Sep 24, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4838. |
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SYSTEM |
Sep 24, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Sep 24, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Sep 21, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about Breach of Agreement/ Negligent of Rent Collections has been filed pertaining to 23-4838 or Dave Rubbico located in Plains, Pennsylvania 18705. Case is pending mailing confirmation. |
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SYSTEM |
Sep 21, 2014 |
Complaint 23-4838 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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