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CASE CLOSED |
MEDIATION REFUSED |
Sep 27, 2014 |
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RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
On May 3, 2014 I had a birthday party. We were playing video games & listening to music. My downstairs neighbor knocked on my door asking if I was ok because she heard shot gun noises. I apologized & advised her we were playing video games & didn't realize she could hear it. Of course we will turn it down. She said I also hear everywhere you walk & I replied I cant help if I'm walking doing things in my apartment. Then @11pm Security Patrol came to our door & advised us they received a complaint from my neighbor that we were to loud. May 6th I got a 10 day notice to terminate lease for material breach stating Excessive noise/offensive language on window/Loud music till 1:30am & would be charged a $100 fine.(mgmt sent out a notice a few days prior stating if courtesy patrol is called on you they will be charging $100 each time starting MAY 10). I was in bed that night by 12:30am. That information is wrong. Next day I talk to the Mgr.Tina & advised her of this & I didn't know that my friend wrote something offensive on my window but I cleaned it off. She advised me to keep it down or we will be evicted & to pay the $100 fee. I advised her my notice stated that fee would start May 10 & it was May 4th. She agreed & said she would take it off my account. I apologized to my neighbors who were rude. We are f/t college student & we both work f/t. We get off work between 8-10pm so if we do any socializing its then. We were so upset over this notice that have been walking on eggshells.& we feel we cant live our lives the way we want to in our own apartment. It's like jail. We come home from work & cant have friends over or play games because its 10 pm & the neighbors downstairs might complain. Its not right.We pay rent on time every month. We follow the rules. We are good people. Then on August 30 we had a few friends over & were just talking. Around 2am the courtesy patrol comes again advising us the neighbors complained that they can hear us talking & laughing. What? We can't even talk or laugh in our own apartment. How wrong is that.Then September 10, we are served an eviction notice telling us we have 10 days to move. This was a 2nd breach/ same nature. The dates & times on both notices are incorrect. We don't want to move. We arent trying to start any problems. We just want to live our lives & our schedules happen to be opposite from our downstairs neighbors. We would like help disputing this unfair eviction please.
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INVESTIGATING AGENT - REMARKS (15) |
Agent |
Date |
Response |
SYSTEM |
Sep 27, 2014 |
REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed. |
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SYSTEM |
Sep 14, 2014 |
Delivery Estimate: The complaint notice sent to Tina Harms RK Properties XV, LLC/ GreenTree Apartments Glendale, Arizona should have arrived or will arrive within 24 hours. |
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SYSTEM |
Sep 11, 2014 |
The RPA server has sent an initial email complaint notice to Tina Harms RK Properties XV, LLC/ GreenTree Apartments concerning the Complaint filed by the tenant: 10 Day Notice/ Terminate Lease 4 Material Breach (non-curable) 2nd Breach. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Sep 11, 2014 |
An email confirmation was sent to the tenant at 09-11-2014 21:11:07. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Sep 12, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 18, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4785 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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SYSTEM |
Sep 12, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Tina Harms
5959 W. Greenway Road Glendale, Arizona 85306
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: |
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SYSTEM |
Sep 12, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4785. |
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SYSTEM |
Sep 12, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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SYSTEM |
Sep 12, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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SYSTEM |
Sep 11, 2014 |
The RPA server has sent an initial email complaint notice to Tina Harms RK Properties XV, LLC/ GreenTree Apartments concerning the Complaint filed by the tenant: 10 Day Notice/ Terminate Lease 4 Material Breach (non-curable) 2nd Breach. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Sep 11, 2014 |
An email confirmation was sent to the tenant at 09-11-2014 21:09:32. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Sep 11, 2014 |
The RPA server has sent an initial email complaint notice to Tina Harms RK Properties XV, LLC/ GreenTree Apartments concerning the Complaint filed by the tenant: 10 Day Notice/ Terminate Lease 4 Material Breach (non-curable) 2nd Breach. The email address was provided by the tenant at the time of filing. |
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SYSTEM |
Sep 11, 2014 |
An email confirmation was sent to the tenant at 09-11-2014 21:03:45. The email included a confirmation of the complaint filing, case number, and pin. |
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SYSTEM |
Sep 11, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about 10 day notice/ terminate lease 4 material breach (non-curable) 2nd breach has been filed pertaining to 23-4785 or Tina Harms located in Glendale, Arizona 85306. Case is pending mailing confirmation. |
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SYSTEM |
Sep 11, 2014 |
Complaint 23-4785 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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