|
![Page Options](./images/menugripenable.gif) |
Page Options |
![Page Options](./images/menuendcurve.gif) |
|
CASE CLOSED |
RESOLVED |
Dec 12, 2014 |
Upload File
Upload Image
Contact Agent
RENTAL DETAILS |
Address :
City, State - Zip : , - . |
COMPLAINT DETAILS (from renter) |
Bed bugs have infested my apartment (Apartment 202) and also the complex. I believe other neighbors were having bed bug problems and I was not informed. I also believe the bed bugs have been present since I moved in in January 2014. Bed bugs are in the washer, dryer, and the washroom floor. I have had to throw away my mattress and the bed frame, which included drawers underneath which stored a majority of my clothes. I was informed by my landlord, Moe, that I was responsible for buying Steri-Fab to disinfect my own apartment. I was told Steri-Fab can only be bought online and I did so for 30$. Exterminators were not called immediately and have yet to arrive. I was told by my landlord that he would "check to see what they (exterminators) could do NEXT time they came around." I requested that my landlord contact SPU Customer Service at (206) 684-3000 to arranged for my mattress to be pick up and disposed of by the city of Seattle, but was instructed instead to leave my mattress in the alley next to the garbage dumpsters for pick up. I went to check out the alley to see where I was to leave my mattress and there were other mattresses where already there.
I cannot stay in my apartment any longer since the bugs have spread to my couch, chairs and clothes. I will be leaving the apartment as soon as possible. My original lease was for 6 months (from January to June) and became a month to month agreement after 6 months. First and last month’s rent, as well as a $300 security deposit, was paid upfront before move in. I am requesting the security deposit and last month’s rent $750, since I do not want to live in the infested apartment for the month of July, but have already paid for the month. I am also requesting reimbursement for RPA fees, $30 for Steri-Fab I was instructed to buy to disinfect my apartment, as well as reimbursement for my mattress and bed frame which had to be thrown out due to the infestation.
|
INVESTIGATING AGENT - REMARKS (19) |
Agent |
Date |
Response |
SYSTEM |
Dec 12, 2014 |
CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED. |
|
SYSTEM |
Jul 10, 2014 |
FINAL RESPONSE DEADLINE: A final response deadline has been set for: July 17, 2014
by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-4306 is pending final notice and response from landlord. |
|
SYSTEM |
Jul 10, 2014 |
2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice) |
|
SYSTEM |
Jul 10, 2014 |
FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord. |
|
SYSTEM |
Jul 10, 2014 |
FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice. |
|
SYSTEM |
Jul 8, 2014 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: July 07, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
|
SYSTEM |
Jul 8, 2014 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
|
SYSTEM |
Jul 7, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
|
SYSTEM |
Jun 30, 2014 |
Delivery Estimate: The complaint notice sent to Malik Khan (Moe) 23-4306 Seattle, Washington should have arrived or will arrive within 24 hours. |
|
SYSTEM |
Jun 30, 2014 |
CERTIFIED MAILING: This case is being sent via USPS Certified Mail: A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice. |
|
SYSTEM |
Jun 30, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 06, 2014
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4306 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
|
|
SYSTEM |
Jun 30, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Malik Khan (Moe)
500 Broadway Seattle, Washington 98122
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0 |
|
SYSTEM |
Jun 30, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4306. |
|
SYSTEM |
Jun 30, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
|
SYSTEM |
Jun 30, 2014 |
Complaint Accepted by RPA and is pending further processing. |
|
SYSTEM |
Jun 27, 2014 |
An email confirmation was sent to the tenant at 06-27-2014 13:34:03. The email included a confirmation of the complaint filing, case number, and pin. |
|
SYSTEM |
Jun 27, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about Bed Bug Infestation has been filed pertaining to 23-4306 or Malik Khan (Moe) located in seattle, Washington 98122. Case is pending mailing confirmation. |
|
SYSTEM |
Jun 27, 2014 |
Complaint 23-4306 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
|
|
|