Landlord Complaint Record: #23-4249

Mount Pleasant Village    |    Rennaissance Equity LLC    |    Little Ferry    ,    New Jersey 07643    Landlord Complaint 23-4249


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CASE CLOSED FORCE REQUIRED Dec 12, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4249 Filing Date : Jun 18, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 4, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Rennaissance Equity LLC RENTER : Kept Private
Property Name : Mount Pleasant Village      
Address : 320 Liberty Street #53 Address : Kept Private
City, State - Zip : Little Ferry, New Jersey - 07643. City, State - Zip : Wallington, New Jersey - 07057.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach Of Implied Habitability
Fair Resolution according to renter :
  1. Secure Living Conditions From Bed Bugs For The Apartment Building

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

There is a bed bug problem in my building. Tenants are having huge problems in there apartments. Ive had them before and the idea of them being in the same building with me again is stressing me out. I cant sleep at night. I cant enjoy the comfort of my own home. Called office asked them to put me on the list for extermination and they said okay. Next day comes and exterminator was present in the building but never rang my bell for my apartment to be sprayed. I called more people and they all say im sorry there is nothing i can do about it, you will have to wait. I asked why exterminator couldnt see me apartment and one lady told me that there was some other emergency they had to tend to ( like this isnt an emergency) and then i called the health department of wallington and i was told the tenants apartment with bed bugs couldnt be sprayed because she wasnt ready for extermination meaning (her words) there should of been enough time for them to spray yours. Then the conversation was followed by you will have to wait for someone to call me to talk about this matter. Which ive read in reviews that the office for this property does a horrible job about calling back tenants. I just moved in two weeks ago, bought brand NEW furniture!! If bed bugs enter my apartment i need to by everything new again and which i will have to pay for so i dont want it to come to this.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (19)
Agent Date Response
SYSTEM Dec 13, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 26, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 25, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 26, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 25, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Jun 21, 2014 Delivery Estimate: The complaint notice sent to Rennaissance Equity LLC Mount Pleasant Village Little Ferry, New Jersey should have arrived or will arrive within 24 hours.
SYSTEM Jun 20, 2014 An email confirmation was sent to the tenant at 06-20-2014 23:58:31. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 20, 2014 An email confirmation was sent to the tenant at 06-20-2014 23:29:51. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 18, 2014 As per tenant request, a duplicate copy of the Complaint Notice mailed to the Landlord has printed and is in route to the Tenant's address. USPS Mailing Center has provided the confirmation ID: 0
SYSTEM Jun 18, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Jun 18, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 24, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4249 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 18, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Rennaissance Equity LLC
320 Liberty Street #53
Little Ferry, New Jersey 07643

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Jun 18, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4249.
SYSTEM Jun 18, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jun 18, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM Jun 18, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 18, 2014 An email confirmation was sent to the tenant at 06-18-2014 16:14:02. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 18, 2014 CONFIRMATION OF COMPLAINT: A complaint about Breach of implied habitability has been filed pertaining to 23-4249 or Rennaissance Equity LLC located in Little ferry, New Jersey 07643. Case is pending mailing confirmation.
SYSTEM Jun 18, 2014 Complaint 23-4249 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.