Landlord Complaint Record: #23-4222

Woodland Park Apartments    |    Richard    |    Evansville    ,    Indiana 47714    Landlord Complaint 23-4222


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CASE CLOSED FORCE REQUIRED Jul 3, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 


REPORT ONLY : This case will not be assigned to an RPA® Agent.
Case Number : 23-4222 Filing Date : Jun 12, 2014
Investigating Agent : N/A (Report Only) Case Disposition : N/A (Report Only)
Complaint Level : Code Landlord Response : N/A (Report Only)

SUPPORTING DETAILS N/A (Report Only)
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Richard RENTER : Kept Private
Property Name : Woodland Park Apartments      
Address : 2300 Sunburst Blvd Address : Kept Private
City, State - Zip : Evansville, Indiana - 47714. City, State - Zip : Evansville, Indiana - 47714.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issues
Fair Resolution according to renter :
  1. Fix problems or let me out of lease

RENTAL DETAILS
Address               :   2930 Sunburst Blvd Apt 234
City, State - Zip   :   Evansville , Indiana - 47714.

COMPLAINT DETAILS (from renter)

When I moved in there was a hole in the bedroom wall and you could see daylight. It took them 6 months to fix it. They are under new management now and keep saying they will make things better and fix it right away. One month after I reported the hole in the wall and multiple phone calls later they come and put silicone over it stating they need a permit to fix it properly. Mold had grown on the wall which they deny. Next water leaks from ceiling from tenant above me they keep making excuses and do not fix the problem. My stove oven door has been broke for 4 weeks they say I will get a new one but its still not here. The fan went out in the bathroom, still not fixed.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (12)
Agent Date Response
SYSTEM Jul 4, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 23, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 22, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 23, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 22, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Richard in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM Jun 22, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Jun 15, 2014 Delivery Estimate: The complaint notice sent to Richard 23-4222 Evansville, Indiana should have arrived or will arrive within 24 hours.
SYSTEM Jun 15, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 21, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4222 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 15, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Richard
2300 Sunburst Blvd
Evansville, Indiana 47714

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Jun 15, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4222.
SYSTEM Jun 15, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jun 15, 2014 Complaint Accepted by RPA and is pending further processing.