Landlord Complaint Record: #23-4209

Tahira Realty    |    Shreveport    ,    Louisiana 71101    Landlord Complaint 23-4209


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CASE CLOSED FORCE REQUIRED Jul 3, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4209 Filing Date : Jun 11, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Tahira Realty RENTER : Kept Private
Property Name :      
Address : 449 Stoner Ave. Address : Kept Private
City, State - Zip : Shreveport, Louisiana - 71101. City, State - Zip : Shreveport, Louisiana - 71107.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issues
Fair Resolution according to renter :
  1. Have Problem Resolved, By Fixing The Unit.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

We have been having air conditioning problems since moving into this townhouse October 2013. We have complained about the central air and heat unit from day one. The landlord's son send people I believe he tells them to tell us the unit is okay. However, in the winter it's cold and now it is summer and it is sweltering in here. Last year a certified air condition repairman was sent out and we were told the unit is old and dangerous, and could possibly catch on fire. My husband and I are on fixed incomes and our electric bills are outrageous. We pay our rent on time and we are very good tenants. We have improved the property since moving in, compared to the horrible conditions the property was in upon moving in. Immediately after moving in, there was a severe water leak in the front bedroom. Water leaking from the outside water facet. The first man he sent out to make the repairs, left with the work undone, because he said they refused to pay for the work he began to do and he was still owed money from a previous job. The floor was saturated with water the stench was horrific. We lived in those conditions for almost a month. What made him finally repair the water leak, my husband threaten to take the next month rent money and have someone to come out and make the repairs, because we were getting ill from the stench. After the threat, he sent someone out to repIr the leak. Once the leak was repaired, he had to replace the carpet. He brought some cheap carpet, which wasn't large enough for the little room. The maintenance man told us, he was told by IBN to use the carpet he brought and he will get some close to that piece of carpet and he can piece it together. The maintenance man said he told IBN, "I am not going to do these people like that, and furthermore, my work represents me." IBN was forced to go out and buy more cheap carpet. We have been hearing unpleasant things about this company from varies people who have worked for them. The chief complaint is, he doesn't like to pay the workers for their work, so he has trouble getting people to work for him. I refuse to have myself and my husband's health endangered by this SLUMLORD! I have existing health problems as well as my husband. This heat is dangerous and unhealthy! Please help us! Thanking you in advance.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (19)
Agent Date Response
SYSTEM May 24, 2018 An email confirmation was sent to the tenant at 05-24-2018 06:02:36. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 20, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 19, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 20, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 19, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Jun 12, 2014 An email confirmation was sent to the tenant at 06-12-2014 13:51:07. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 12, 2014 An email confirmation was sent to the tenant at 06-12-2014 12:53:27. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 12, 2014 An email confirmation was sent to the tenant at 06-12-2014 07:49:41. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 12, 2014 Delivery Estimate: The complaint notice sent to Tahira Realty 23-4209 Shreveport, Louisiana should have arrived or will arrive within 24 hours.
SYSTEM Jun 12, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 18, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4209 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 12, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Tahira Realty
449 Stoner Ave.
Shreveport, Louisiana 71101

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Jun 12, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4209.
SYSTEM Jun 12, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jun 12, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 11, 2014 An email confirmation was sent to the tenant at 06-11-2014 09:14:38. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 11, 2014 An email confirmation was sent to the tenant at 06-11-2014 09:14:26. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 11, 2014 An email confirmation was sent to the tenant at 06-11-2014 09:13:18. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 11, 2014 CONFIRMATION OF COMPLAINT: A complaint about Repair Issues has been filed pertaining to 23-4209 or Tahira Realty located in Shreveport, Louisiana 71101. Case is pending mailing confirmation.
SYSTEM Jun 11, 2014 Complaint 23-4209 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.