Landlord Complaint Record: #23-4200

Steven Crawford    |    Mishawaka    ,    Indiana 46544    Landlord Complaint 23-4200


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CASE CLOSED FORCE REQUIRED Jul 3, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4200 Filing Date : Jun 9, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Renter Jun 28, 2014
Image of email from landlords intention to not respond to RPA
upload Kept Private Renter Jun 24, 2014
List of behaviors that were exhibited by landlord. He should include these in the lease or beware that they are not acceptable. Had these been included in my lease, I would not have rented this property
upload Kept Private Renter Jun 10, 2014
Copy of lease. No where is it listed that I cannot use the back yard, or that he can use my garage for storage or yard for a garden. Indiana law states he must notify me 24 hours before coming on property

LANDLORD / MGR : Steven Crawford RENTER : Kept Private
Property Name :      
Address : 407 N Wenger Ave Address : Kept Private
City, State - Zip : Mishawaka, Indiana - 46544. City, State - Zip : Mishawaka, Indiana - 46544.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Unlawful Eviction Notice, Discrimination, Violation Of Privacy
Fair Resolution according to renter :
  1. Eviction Notice Gives Until 7/31 To Vacate. This Is Unreasonable, And Eviction Is Unfounded.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I have lived at this property for almost 3 years now. Other than the rough time I had while on maternity leave, he has received rent before the 10th of the month, and even paid several months in advance. I was just served an ungrounded notice of eviction, mainly because I have stood up for my rights as a tenant and single mother of 3. His behavior from the beginning has been creepy making me feel very awkward, buying flowers for me, inviting me over for a beer. Insisting on painting the kitchen when i was 7 months pregnant and nauseous. He is my neighbor, and at one point when he had an urge to move the kitchen furniture after I got off work, he sat on his front porch in the dark waiting for me to get home after I had told him that night would not work as i was working very late. Can you imagine how it frightened me when he starting talking to me in the dark at 10:30 at night from his front porch? ( not to mention taking off his shirt not once but twice in front of my children and myself) Not repairing the the electric in the bathroom, the front door screen, and many other little things I asked to be repaired for the safety of my family. At one point he parked in my driveway when i was 8 months pregnant, leaving me no place to park for 3 blocks. At first I had no idea who the car belonged to. So i called the police to have it towed. I ended up being kind, and waiting for whoever to move it. However when he found out I called the police, he tried to tell me I don't have permission to call the police? This is when our relationship became strained. Our lease is quite simple, and I appreciate that he mows the yard and shovels. But I believe it is a violation of my rights to do any yard work with out notice. He has planted gardens with chicken wire in my yard, used my garage without asking for storage. Never with even the courtesy of a heads up, let alone ASKING. How weird is it to go out to your three seasons room to have a cup of coffee, only to find a man right by your window. Two weekends ago I had put a baby pool out for the toddler, and my family attempted to bring over my fisher price plastic swing set for the the 18 month old. The landlord stomped over to my yard creating a scene and insulting my mother. My lease did not list anything about not having toys in the back yard. I have told him I will no longer talk to him, as he is a bully, and has NO RIGHT to make my family feel uncomfortable. Now I am being evicted

LANDLORD / TENANT RESPONSES (4)
From Date IP Address Response
Renter Jun 28, 2014 107.205.26.234 1.Landlord has expressed through his attorney that he will not respond to this case through RPA. I will attach copy of the email. At this point I believe it is important that this be part of his record.
Renter Jun 24, 2014 107.205.26.234 1. Legal eviction notice must go through the court system. "Notice to quit" that was delivered is ungrounded. I have not violated the lease. He has. However, I do not wish to continue this landlord/ tenant relationship. Notice to quit letter is clearly landlord retaliation from my standing up for my rights as a tenant. His continual attempts to control and prohibit my children from playing in the back yard I pay rent for, placing dangerous landscape items with out proper, actually NO notification (rocks = choking hazard , Chicken wire and sharp poles around a garden in my yard he did not ask permission to plant. Verbally attacking my family over a fisher price plastic non-permanent toddler swing set and baby pool being placed in my yard that I pay rent for. The lease we both signed has NOTHING in it about not utilizing the entire property I pay rent for, NOTHING stating no toddler toys. He is discrimanitive towards families with children. Continually entering property with out notice, despite several request on my part for a respect of my privacy he has neither acknowledged or complied with Indiana regulation for 24 hour notice. Now , The sooner I get this obnoxious, rude and disrespectful man out of my life the better. My family and I have NEVER felt completely comfortable in what is suppose to me my home. I DO intend, to the best of my ability to be out of this house and into the one I am purchasing by 7/31/14. We anticipate possession by 7/18/14, however that is not a guarantee. And since his notice is not a legal eviction, as it did not go through the county court system, if something were to occur that I have be here past that, he cannot touch my possessions, change the locks or enter without permission. This was confirmed by local law enforcement, and they confirmed that I can have him removed. All this stated, I am doing my VERY BEST to be out by his requested date. Now, lastly I want on his permanent landlord record an account of his behavior over the past 2.5 years. He needs to be aware that is not acceptable, even not legal. He has a history of renting to single women, and I am sure he bullied the other two. I know my rights and stand up for them, and this is THE ONLY REASON he does not want to continue renting to me. That is the definition of landlord retaliation. I have attached a list of his behaviors he should make next tenant aware he thinks he can do these things, as they were not on my lease.

Explanation: I have emailed and sent by certified mail to landlords attorney my intentions regarding vacating this property: You can inform him that when I have vacated the premises, I will have the house cleaned professionally at my cost. If he wishes to show this house prior to my moving out, he will need to abide by Indiana law ( which is something he has NEVER complied with when coming onto the property) and give 24 hour notice. I will not permit this during my sleeping times, as I work nights. I will call the police, and have every right to do so if he continues to violate my rights. He should be aware, that as a single working mother going to school, I will not adjust my schedule repeatedly OR inconvenience myself or family for this to happen. He has done this to us in the past, insisting on painting during the cold months without proper ventilation while I was pregnant and already sick to my stomach, during my cherished and limited time off of work. Wanting to move kitchen appliances at 10 pm at night, and waiting in the dark on his front porch, scaring me to death to do this. His behavior is borderline harassment, not to mention the multiple times he comes on the property without the courtesy of notice, to do yard work or shovel snow. As much as it has been appreciated, I can't even begin to describe how unsettling it is for myself and children to wake up to someone on the front porch or backyard by the window. Notice would have been respectful, not to mention abiding by the law. I will not hesitate to call the police if this occurs while I am still here. He has inconvenienced me more than my tolerance level. He has no grounds for not wanting to keep me as a renter, I have abided by my lease. Even though I grateful to be exiting this situation, and look forward to having a home I feel safe in and have neighbors that respect my privacy, I will exercise my rights to the fullest if he violates my privacy again. You should be aware that I am reporting his harassing and discriminatory behavior to BBB, local housing authorities, and whatever agency that can protect the next single woman he tries to rent to. If you have any questions you can reach me by email or phone. I will keep you apprised of the status of my move and house purchase. He can keep the $500 deposit I made for cost of my residing here until I can take possession of my home and move. June has been paid in full. The $500 can cover the days in July that I have to stay here.
Renter Jun 24, 2014 107.205.26.234 Offer an Alternative Resolution.
Landlord Jun 16, 2014 99.52.198.176 Explain why you can't accept / Offer Alternative Resolution.
Renter Jun 10, 2014 107.205.26.234 1.Please correct landlord address 410 N Wenger Ave Mishawaka IN 46544

INVESTIGATING AGENT - REMARKS (38)
Agent Date Response
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jun 28, 2014 New image uploaded by Tenant.
SYSTEM Jun 24, 2014 New image uploaded by Tenant.
SYSTEM Jun 24, 2014 Email Sent to Landlord: The RPA Servers have sent an email to landlord with the tenants new request and proposed resolution. The landlord has been informed on how to accept, or respond to the new proposal. Pending Landlord Response.
SYSTEM Jun 24, 2014 Email Confirmation Sent to Tenant: The tenant has been emailed a confirmation showing their new proposed resolution. This case is pending an update from management.
SYSTEM Jun 24, 2014 TENANT'S PROPOSED RESOLUTION: The tenant has purposed the following resolution: 1. Legal eviction notice must go through the court system. "Notice to quit" that was delivered is ungrounded. I have not violated the lease. He has. However, I do not wish to continue this landlord/ tenant relationship. Notice to quit letter is clearly landlord retaliation from my standing up for my rights as a tenant. His continual attempts to control and prohibit my children from playing in the back yard I pay rent for, placing dangerous landscape items with out proper, actually NO notification (rocks = choking hazard , Chicken wire and sharp poles around a garden in my yard he did not ask permission to plant. Verbally attacking my family over a fisher price plastic non-permanent toddler swing set and baby pool being placed in my yard that I pay rent for. The lease we both signed has NOTHING in it about not utilizing the entire property I pay rent for, NOTHING stating no toddler toys. He is discrimanitive towards families with children. Continually entering property with out notice, despite several request on my part for a respect of my privacy he has neither acknowledged or complied with Indiana regulation for 24 hour notice. Now , The sooner I get this obnoxious, rude and disrespectful man out of my life the better. My family and I have NEVER felt completely comfortable in what is suppose to me my home. I DO intend, to the best of my ability to be out of this house and into the one I am purchasing by 7/31/14. We anticipate possession by 7/18/14, however that is not a guarantee. And since his notice is not a legal eviction, as it did not go through the county court system, if something were to occur that I have be here past that, he cannot touch my possessions, change the locks or enter without permission. This was confirmed by local law enforcement, and they confirmed that I can have him removed. All this stated, I am doing my VERY BEST to be out by his requested date. Now, lastly I want on his permanent landlord record an account of his behavior over the past 2.5 years. He needs to be aware that is not acceptable, even not legal. He has a history of renting to single women, and I am sure he bullied the other two. I know my rights and stand up for them, and this is THE ONLY REASON he does not want to continue renting to me. That is the definition of landlord retaliation. I have attached a list of his behaviors he should make next tenant aware he thinks he can do these things, as they were not on my lease.
The Landlord will be provided with 3 days to accept or respond.
SYSTEM Jun 24, 2014 TENANT ALTERNATE RESOLUTION: The tenant has proposed an alternate resolution. The Landlord / Manager has been provided with a grace period to respond to the tenant's alternate resolution to this complaint. Pending response from management.
SYSTEM Jun 23, 2014 Case 23-4200 is re-opened by System.
SYSTEM Jun 23, 2014 Email Confirmation Sent to Landlord: The RPA has sent an email confirmation to the landlord to explain that the tenant has closed the complaint. The RPA is no longer mediating the complaint.
SYSTEM Jun 23, 2014 Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure.
SYSTEM Jun 23, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Jun 23, 2014 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.
SYSTEM Jun 23, 2014 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.
SYSTEM Jun 23, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Jun 23, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Jun 23, 2014 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.
SYSTEM Jun 22, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Jun 22, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Jun 19, 2014 No Further Updates: No further updates have been provided. This case will be closing following an additional 3 day extension for updates. Pending case updates.
SYSTEM Jun 16, 2014 FINAL 3 DAY RESPONSE PERIOD: The RPA is providing a 3 day response period for additional updates by either party. The tenant may at their discretion offer an alternative resolution. Pending further updates.
SYSTEM Jun 16, 2014 Email Sent to Tenant: The RPA has sent an email to the tenant showing managements explanation as to why they can't accept the tenants resolution or provide an alternative resolution.
SYSTEM Jun 16, 2014 LANDLORD UNABLE: According to the response made by Steve Crawford, management is not able to accept the tenant proposed resolution, nor are they able to offer an alternative. This case will be documented as Refused to Mediate.
SYSTEM Jun 16, 2014 LANDLORD EXPLANATION: The Landlord Steve Crawford cannot accept the tenant's resolution nor provide an alternate resolution as per the statement provided: To: Rental Protection Agency From: Steve Crawford RE: Complaint of Jennipher Forte/23-4200 I have given Ms. Forte the legal notice to quit as required by statute. Her tenancy is a month to month tenancy which requires only 30 days notice to quit. I do not care to participate in the process offered through your agency. Please do not contact me further.
SYSTEM Jun 12, 2014 Delivery Estimate: The complaint notice sent to Steve Crawford Mishawaka, Indiana should have arrived or will arrive within 24 hours.
SYSTEM Jun 10, 2014 New image uploaded by Tenant.
SYSTEM Jun 10, 2014 As per tenant request, a duplicate copy of the Complaint Notice mailed to the Landlord has printed and is in route to the Tenant's address. USPS Mailing Center has provided the confirmation ID: 0
SYSTEM Jun 10, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Jun 10, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 16, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4200 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 10, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Steve Crawford
407 N Wenger Ave
Mishawaka, Indiana 46544

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Jun 10, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4200.
SYSTEM Jun 10, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jun 10, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM Jun 10, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 9, 2014 The RPA server has sent an initial email complaint notice to Steve Crawford concerning the Complaint filed by the tenant: Unlawful Eviction Notice, Discrimination, Violation Of Privacy. The email address was provided by the tenant at the time of filing.
SYSTEM Jun 9, 2014 An email confirmation was sent to the tenant at 06-09-2014 20:33:28. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 9, 2014 CONFIRMATION OF COMPLAINT: A complaint about Unlawful eviction notice, discrimination, violation of privacy has been filed pertaining to 23-4200 or Steve Crawford located in Mishawaka, Indiana 46544. Case is pending mailing confirmation.
SYSTEM Jun 9, 2014 Complaint 23-4200 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.