Landlord Complaint Record: #23-4086

Sedona Hills    |    Stacy    |    Crystal    ,    Minnesota 55422    Landlord Complaint 23-4086


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CASE CLOSED FORCE REQUIRED Jul 3, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4086 Filing Date : May 20, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 5, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Stacy RENTER : Kept Private
Property Name : Sedona Hills      
Address : 6410 Medicine Lake Road. Address : Kept Private
City, State - Zip : Crystal, Minnesota - 55422. City, State - Zip : Crystal, Minnesota - 55422.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. I Do Not Have To Pay For This. I Have Lived Here Five Yrs Now.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I text the maintenance guy on Saturday the 17th about having experienced bed bug bites in my apartment. I also send him a picture of my grand daughter's bitten arms. Nobody called me back till when I conducted the people who does treatments for bed bugs.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM May 29, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 28, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM May 29, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM May 28, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM May 21, 2014 Delivery Estimate: The complaint notice sent to Stacy 23-4086 Crystal, Minnesota should have arrived or will arrive within 24 hours.
SYSTEM May 21, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 27, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4086 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 21, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Stacy
6410 Medicine Lake Road.
Crystal, Minnesota 55422

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM May 21, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4086.
SYSTEM May 21, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM May 21, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 20, 2014 An email confirmation was sent to the tenant at 05-20-2014 11:16:25. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM May 20, 2014 CONFIRMATION OF COMPLAINT: A complaint about Bed bugs has been filed pertaining to 23-4086 or Stacy located in Crystal, Minnesota 55422. Case is pending mailing confirmation.
SYSTEM May 20, 2014 Complaint 23-4086 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.