Landlord Complaint Record: #23-4026

Walter Williams    |    Rochester    ,    New York 14619    Landlord Complaint 23-4026


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CASE CLOSED FORCE REQUIRED Jul 3, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-4026 Filing Date : May 7, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 5, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Walter Williams RENTER : Kept Private
Property Name :      
Address : 85 Genesee Park Blvd Address : Kept Private
City, State - Zip : Rochester, New York - 14619. City, State - Zip : Rochester, New York - 14619.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs
Fair Resolution according to renter :
  1. Refund $1000 ($500 March & $500 April) For Rent
  2. Rpa fees

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I moved into the house with a brand new mattress still covered in plastic for it to now be infested with bed bugs. I tried to reach out to landlord with no reply for 2 months & then he had me evicted. I now have dark black bruises all over my arms & face in result of me not knowing what was causing me to have the rashes & lumps until I actually saw a bug on my bed which caused me to do research on bed bugs. I purchased several sprays along with vinyl mattress & pillow covers to try to reduce the bug bites. My 6 year old also experienced some bites as well until I realized where the bites were coming from & kept her from sleeping in my bed.

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Jun 8, 2014 172.56.23.83 1.I left a new queen size bed that became infected

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Jul 3, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM May 15, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 14, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM May 15, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM May 14, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM May 10, 2014 Delivery Estimate: The complaint notice sent to Walter Williams Rochester, New York should have arrived or will arrive within 24 hours.
SYSTEM May 8, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 14, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4026 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 8, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Walter Williams
85 Genesee Park Blvd
Rochester, New York 14619

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM May 8, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4026.
SYSTEM May 8, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM May 8, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 7, 2014 An email confirmation was sent to the tenant at 05-07-2014 20:53:35. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM May 7, 2014 An email confirmation was sent to the tenant at 05-07-2014 19:28:12. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM May 7, 2014 CONFIRMATION OF COMPLAINT: A complaint about Bed Bugs has been filed pertaining to 23-4026 or Walter Williams located in Rochester, New York 14619. Case is pending mailing confirmation.
SYSTEM May 7, 2014 Complaint 23-4026 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.