Landlord Complaint Record: #23-3862

The Estates At The Crossroad    |    Tanya Morales, Linda And Tamika    |    Duluth    ,    Georgia 30096    Landlord Complaint 23-3862


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3862 Filing Date : Mar 31, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Tanya Morales, Linda And Tamika RENTER : Kept Private
Property Name : The Estates At The Crossroad      
Address : 2620 N Berekely Lake Rd Address : Kept Private
City, State - Zip : Duluth, Georgia - 30096. City, State - Zip : Desoto, Texas - 75123.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Rental Agreement
Fair Resolution according to renter :
  1. Release Of Lease With No Pentalies

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Rental property will not acknowledge that I am being released from my assignment on 4/12 under contract charges over 1700.00, Emails prior to me signing lease show that I am a contract worker and deployed to this area, the second i found out my last day I advised apartments this was on 3/16 person in the office didnt have me sign anything i went back on 3/24 to sign notice to vacate, and was told that I needed a letter from my employer, i got 2 letters from employer and was told that it is not a termination, advised that my last day is 4/12 in advance. Apartment complex knew, I wasnt to stay in the Duluth GA area, I had to provide copy of Mortgage payments before i moved in . Now that I am leaving going back to Texas I was told that i dont qualify for the employment waiver on the lease agreement, If they knew i was a contractor and have copies of the the deployment papers, mortgage information and emails from Texas to there represents & 2 letters from employer advising of my last day should be enough to terminate lease. How do they benefits in the small print in the lease agreement stating that verbal information doesnt count.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (29)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM May 4, 2014 Final Review Period: The RPA has provided both parties with a 3 day review period for final comments or statements. This case will closed if no additional updates or responses are made for 7 days. Should no responses be made by either party this complaint will be closed.
SYSTEM May 1, 2014 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.
SYSTEM May 1, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Tanya Morales, Linda And Tamika The Estates At The Crossroad, {City, State Zip) Following the review period this case will be evaluated for closure.
SYSTEM May 1, 2014 WARNING! The landlord; Tanya Morales, Linda And Tamika, of The Estates At The Crossroad Duluth, Georgia 30096 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.
SYSTEM Apr 30, 2014 RESPONSE DEADLINE DUE TODAY: Management has been provided with a final opportunity to respond to this complaint through bu 7:00PM today. Management has failed to respond to previously mailed written notices concerning this complaint.
SYSTEM Apr 23, 2014 Landlord Third response dead-line has been set for: April 30, 2014. This is the landlord / manager's last opportunity to respond to complaint case: 23-3862 .
SYSTEM Apr 23, 2014 3rd NOTICE: The RPA rarely sends out 3rd notices to landlords. A 3rd notice typically indicates that the landlord is unwilling to cooperate or refusing to cooperate. The 3rd Notice has been mailed and is expected to arrive within 3 days.
SYSTEM Apr 23, 2014 3rd Written Notice: The 3rd and final written notice has been printed, addressed and processed for delivery. USPS has confirmed acceptance of the notice which is in route for delivery. USPS Confirmation: 0
SYSTEM Apr 23, 2014 3rd Mailing Requested: At the time of filing the tenant requested a 3rd mailing should the landlord fail to respond. As per the tenant's request the RPA will be preparing one 3rd and final written notice which will be mailed to the landlord in hopes to resolve this complaint.
SYSTEM Apr 21, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Tanya Morales, Linda And Tamika, The Estates At The Crossroad failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.
SYSTEM Apr 21, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Apr 13, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: April 20, 2014 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-3862 is pending final notice and response from landlord.
SYSTEM Apr 13, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Apr 13, 2014 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.
SYSTEM Apr 13, 2014 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.
SYSTEM Apr 11, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 10, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Apr 11, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Apr 10, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Apr 3, 2014 Delivery Estimate: The complaint notice sent to Tanya Morales, Linda And Tamika 23-3862 Duluth, Georgia should have arrived or will arrive within 24 hours.
SYSTEM Apr 3, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 09, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3862 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Apr 3, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Tanya Morales, Linda And Tamika
2620 N Berekely Lake Rd
Duluth, Georgia 30096

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Apr 3, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3862.
SYSTEM Apr 3, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Apr 3, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 31, 2014 An email confirmation was sent to the tenant at 03-31-2014 14:24:38. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 31, 2014 An email confirmation was sent to the tenant at 03-31-2014 14:23:24. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 31, 2014 CONFIRMATION OF COMPLAINT: A complaint about Rental Agreement has been filed pertaining to 23-3862 or Tanya Morales, Linda and Tamika located in Duluth , Georgia 30096. Case is pending mailing confirmation.
SYSTEM Mar 31, 2014 Complaint 23-3862 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.