Landlord Complaint Record: #23-3860

Crosland Park Apartments    |    Gaye Grahm    |    Aiken    ,    South Carolina 29801    Landlord Complaint 23-3860


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3860 Filing Date : Mar 30, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Gaye Grahm RENTER : Kept Private
Property Name : Crosland Park Apartments      
Address : 630 Aldrich St. NE Address : Kept Private
City, State - Zip : Aiken, South Carolina - 29801. City, State - Zip : Aiken, South Carolina - 29801.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Repair Issue
Fair Resolution according to renter :
  1. Fix Repairs In A Timely Matter.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Since 2011 I've been calling state housing to get Ms. Gaye to fix repairs in timely manner,I've waited on stove eye for a month after surgery. In 2011 ask her to put grip bar on bath tub after hip replacement surgery in 2011. She told me it's not a handicap unit, brought her doctor statement stating i needed a grip bar. It told her a month to get it installed. Tenants above me was so noisy after surgery I kept reporting it to her about talking to them about the noise.She replied she couldn't do anything about the noise until I flied a police report. I did. She did nothing. So I had to call state housing and fax police reports to them before something was done.When i complained about the noise she told me i might want to find somewhere to move. In Jan. 2014 I reported to her i needed a new stove eye, and element for my oven. It took her until March 20th,2014, maintenance man cursed at me on that day,to repair the problem. The maintenance man said "Our first priority is to fix A/C and heaters, not no d**n stove. Had to call state housing on that day. I reported him and they said they couldn't do anything about him cursing at me. State Housing made him repair my stove. I would like this to stop! I feel that she has retaliated against me ever since I reported to her to state housing the first time in 2011.Why must I kept calling state housing to report her and to get repairs fixed. She keeps getting away with it, but every time I look they kept raising my rent.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Apr 11, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: April 10, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Apr 11, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Apr 10, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Apr 3, 2014 Delivery Estimate: The complaint notice sent to Gaye Grahm 23-3860 Aiken, South Carolina should have arrived or will arrive within 24 hours.
SYSTEM Apr 3, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 09, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3860 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Apr 3, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Gaye Grahm
630 Aldrich St. NE
Aiken, South Carolina 29801

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42186874
SYSTEM Apr 3, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3860.
SYSTEM Apr 3, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Apr 3, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 30, 2014 An email confirmation was sent to the tenant at 03-30-2014 14:45:13. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 30, 2014 CONFIRMATION OF COMPLAINT: A complaint about Repair Issue has been filed pertaining to 23-3860 or Gaye Grahm located in Aiken, South Carolina 29801. Case is pending mailing confirmation.
SYSTEM Mar 30, 2014 Complaint 23-3860 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.