Landlord Complaint Record: #23-3584

Don, MacVane    |    Farmington    ,    New Hampshire 03835    Landlord Complaint 23-3584


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CASE CLOSED FORCE REQUIRED Nov 30, -1


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3584 Filing Date : Jan 19, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Feb 6, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Feb 6, 2014 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Don, MacVane RENTER : Kept Private
Property Name :      
Address : 119 Central Street Address : Kept Private
City, State - Zip : Farmington, New Hampshire - 03835. City, State - Zip : Rochester, New Hampshire - 03867.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach Of Agreement To Return Security Deposit
Fair Resolution according to renter :
  1. Refund $535.00 And 5% Interest, Security Deposit.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Mr. MacVane has promised several times to return my security deposit. He admitted to not putting it in escrow as required by law. I moved out on 9 October 2013. I have made four phone calls where he states that he will get me some or all of the deposit within a week or two (henceforth, the length between calls). He states that we are all having a hard time in this economy, and that he has responsibilities. He does not seem to understand that he is now two months in breach of returning the security deposit. He gets angry when I stick to the law or when I do not respond with a positive note to his excuses. All but one call has ended with him yelling at me. I don't yell or get snide in any way in return, and do not expect that kind of abuse of words, or of power, from him. We are adults, he legally owes me the deposit, and I want it returned immediately. It seems reasonable since I needed to go to the Rental Protection Agency that the monies it has cost me also be returned by Mr. MacVane. Thank you.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (25)
Agent Date Response
SYSTEM Feb 11, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Feb 10, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Feb 10, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Feb 10, 2014 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.
SYSTEM Feb 10, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Don, MacVane , {City, State Zip) Following the review period this case will be evaluated for closure.
SYSTEM Feb 10, 2014 WARNING! The landlord; Don, MacVane, of Farmington, New Hampshire 03835 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.
SYSTEM Feb 8, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Don, MacVane, failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.
SYSTEM Feb 8, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Feb 7, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.
SYSTEM Jan 31, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: February 07, 2014 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-3584 is pending final notice and response from landlord.
SYSTEM Jan 31, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Jan 31, 2014 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.
SYSTEM Jan 31, 2014 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.
SYSTEM Jan 29, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 28, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jan 29, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 28, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Jan 21, 2014 Delivery Estimate: The complaint notice sent to Don, MacVane 23-3584 Farmington, New Hampshire should have arrived or will arrive within 24 hours.
SYSTEM Jan 21, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 27, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3584 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jan 21, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Don, MacVane
119 Central Street
Farmington, New Hampshire 03835

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42139565
SYSTEM Jan 21, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3584.
SYSTEM Jan 21, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jan 21, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jan 19, 2014 An email confirmation was sent to the tenant at 01-19-2014 20:52:01. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jan 19, 2014 CONFIRMATION OF COMPLAINT: A complaint about Breach of Agreement to return Security Deposit has been filed pertaining to 23-3584 or Don, MacVane located in Farmington, New Hampshire 03835. Case is pending mailing confirmation.
SYSTEM Jan 19, 2014 Complaint 23-3584 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.