Landlord Complaint Record: #23-3553

Mansions Of Hemingway    |    Shana    |    Johnston    ,    Iowa 50131    Landlord Complaint 23-3553


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3553 Filing Date : Jan 11, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jan 12, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Shana RENTER : Kept Private
Property Name : Mansions Of Hemingway      
Address : 6701 Hemingway Street Address : Kept Private
City, State - Zip : Johnston, Iowa - 50131. City, State - Zip : Des Moines, Iowa - 50316.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bugs Charge, Charge For Lease And Notice For Moving Before Lease Is Up
Fair Resolution according to renter :
  1. I Don't Feel I Should Be Charged For Bed Bug Treatment Or Rent And Lease Agreement Do To Having Bed Bugs Twice

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I am being charged rent, lease agreement, notice to vacate charge. The only purpose of my life is due to the unhealthy (both physically, financially, and mentally) of bed bugs infestation. I don't agree that I should be charged for these conditions.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (90)
Agent Date Response
SYSTEM May 6, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Mar 3, 2014 An email confirmation was sent to the tenant at 03-03-2014 07:08:49. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Mar 1, 2014 An email confirmation was sent to the tenant at 03-01-2014 08:24:49. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Mar 1, 2014 An email confirmation was sent to the tenant at 03-01-2014 08:23:14. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 28, 2014 An email confirmation was sent to the tenant at 02-28-2014 14:07:35. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 28, 2014 An email confirmation was sent to the tenant at 02-28-2014 14:07:08. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 26, 2014 An email confirmation was sent to the tenant at 02-26-2014 15:43:16. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 26, 2014 An email confirmation was sent to the tenant at 02-26-2014 10:42:22. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 24, 2014 An email confirmation was sent to the tenant at 02-24-2014 22:39:50. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 24, 2014 An email confirmation was sent to the tenant at 02-24-2014 22:39:13. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 19, 2014 An email confirmation was sent to the tenant at 02-19-2014 05:55:25. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 19, 2014 An email confirmation was sent to the tenant at 02-19-2014 05:54:47. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 17, 2014 An email confirmation was sent to the tenant at 02-17-2014 23:54:20. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 17, 2014 An email confirmation was sent to the tenant at 02-17-2014 20:31:11. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 17, 2014 An email confirmation was sent to the tenant at 02-17-2014 20:20:59. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 9, 2014 An email confirmation was sent to the tenant at 02-09-2014 18:24:37. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 9, 2014 An email confirmation was sent to the tenant at 02-09-2014 18:24:21. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 9, 2014 An email confirmation was sent to the tenant at 02-09-2014 18:23:41. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 9, 2014 An email confirmation was sent to the tenant at 02-09-2014 18:23:25. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 9, 2014 An email confirmation was sent to the tenant at 02-09-2014 18:22:41. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 6, 2014 An email confirmation was sent to the tenant at 02-06-2014 19:44:12. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 6, 2014 An email confirmation was sent to the tenant at 02-06-2014 18:35:37. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 6, 2014 An email confirmation was sent to the tenant at 02-06-2014 18:35:12. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 2, 2014 An email confirmation was sent to the tenant at 02-02-2014 08:47:48. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Feb 2, 2014 An email confirmation was sent to the tenant at 02-02-2014 08:46:31. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 31, 2014 An email confirmation was sent to the tenant at 01-31-2014 16:29:45. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 31, 2014 An email confirmation was sent to the tenant at 01-31-2014 16:29:23. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 28, 2014 An email confirmation was sent to the tenant at 01-28-2014 20:55:46. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 28, 2014 An email confirmation was sent to the tenant at 01-28-2014 20:55:04. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 27, 2014 An email confirmation was sent to the tenant at 01-27-2014 22:52:18. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 27, 2014 An email confirmation was sent to the tenant at 01-27-2014 22:51:07. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 25, 2014 An email confirmation was sent to the tenant at 01-25-2014 11:55:51. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 25, 2014 An email confirmation was sent to the tenant at 01-25-2014 10:15:15. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 25, 2014 An email confirmation was sent to the tenant at 01-25-2014 10:14:37. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 25, 2014 An email confirmation was sent to the tenant at 01-25-2014 10:12:56. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 25, 2014 An email confirmation was sent to the tenant at 01-25-2014 05:27:07. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 25, 2014 An email confirmation was sent to the tenant at 01-25-2014 05:26:25. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 24, 2014 An email confirmation was sent to the tenant at 01-24-2014 14:16:57. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 24, 2014 An email confirmation was sent to the tenant at 01-24-2014 14:16:09. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 24, 2014 An email confirmation was sent to the tenant at 01-24-2014 14:16:00. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 24, 2014 An email confirmation was sent to the tenant at 01-24-2014 14:15:09. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 23, 2014 An email confirmation was sent to the tenant at 01-23-2014 20:03:53. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 23, 2014 An email confirmation was sent to the tenant at 01-23-2014 20:00:28. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 23, 2014 An email confirmation was sent to the tenant at 01-23-2014 18:20:40. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 23, 2014 An email confirmation was sent to the tenant at 01-23-2014 18:19:22. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 23, 2014 An email confirmation was sent to the tenant at 01-23-2014 06:10:16. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 23, 2014 An email confirmation was sent to the tenant at 01-23-2014 06:09:04. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 22, 2014 An email confirmation was sent to the tenant at 01-22-2014 13:43:33. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 22, 2014 An email confirmation was sent to the tenant at 01-22-2014 13:42:35. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 21, 2014 An email confirmation was sent to the tenant at 01-21-2014 18:08:07. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 21, 2014 An email confirmation was sent to the tenant at 01-21-2014 18:06:04. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 21, 2014 An email confirmation was sent to the tenant at 01-21-2014 16:53:35. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 21, 2014 An email confirmation was sent to the tenant at 01-21-2014 16:52:54. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 21, 2014 An email confirmation was sent to the tenant at 01-21-2014 16:51:43. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 21, 2014 An email confirmation was sent to the tenant at 01-21-2014 09:16:42. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 21, 2014 An email confirmation was sent to the tenant at 01-21-2014 09:15:33. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 21, 2014 An email confirmation was sent to the tenant at 01-21-2014 05:52:41. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 21, 2014 An email confirmation was sent to the tenant at 01-21-2014 05:49:07. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 20, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 19, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Jan 20, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Jan 19, 2014 An email confirmation was sent to the tenant at 01-19-2014 07:36:59. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 19, 2014 An email confirmation was sent to the tenant at 01-19-2014 07:34:24. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 19, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Jan 16, 2014 An email confirmation was sent to the tenant at 01-16-2014 18:17:49. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 16, 2014 An email confirmation was sent to the tenant at 01-16-2014 18:13:55. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 16, 2014 An email confirmation was sent to the tenant at 01-16-2014 18:13:35. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 16, 2014 An email confirmation was sent to the tenant at 01-16-2014 18:12:14. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 16, 2014 An email confirmation was sent to the tenant at 01-16-2014 18:10:54. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 15, 2014 An email confirmation was sent to the tenant at 01-15-2014 20:02:05. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 15, 2014 An email confirmation was sent to the tenant at 01-15-2014 20:00:02. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 15, 2014 An email confirmation was sent to the tenant at 01-15-2014 15:08:12. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 15, 2014 An email confirmation was sent to the tenant at 01-15-2014 15:07:27. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 15, 2014 An email confirmation was sent to the tenant at 01-15-2014 15:06:50. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 15, 2014 An email confirmation was sent to the tenant at 01-15-2014 15:05:56. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 13, 2014 An email confirmation was sent to the tenant at 01-13-2014 05:54:43. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 12, 2014 Delivery Estimate: The complaint notice sent to Shana 23-3553 Johnston, Iowa should have arrived or will arrive within 24 hours.

SYSTEM Jan 12, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 18, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3553 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jan 12, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Shana
6701 Hemingway Street
Johnston, Iowa 50131

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42134551

SYSTEM Jan 12, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3553.

SYSTEM Jan 12, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Jan 12, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jan 11, 2014 An email confirmation was sent to the tenant at 01-11-2014 09:46:11. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 11, 2014 An email confirmation was sent to the tenant at 01-11-2014 09:37:46. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 11, 2014 An email confirmation was sent to the tenant at 01-11-2014 09:36:49. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 11, 2014 An email confirmation was sent to the tenant at 01-11-2014 09:35:34. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 11, 2014 An email confirmation was sent to the tenant at 01-11-2014 09:29:48. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 11, 2014 An email confirmation was sent to the tenant at 01-11-2014 09:28:52. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jan 11, 2014 CONFIRMATION OF COMPLAINT: A complaint about bed bugs charge, charge for lease and notice for moving before lease is up has been filed pertaining to 23-3553 or Shana located in Johnston , Iowa 50131. Case is pending mailing confirmation.

SYSTEM Jan 11, 2014 Complaint 23-3553 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.