La Villa Apartments    |    Perry M.    |    Lawton    ,    Oklahoma 73505    Landlord Complaint 23-3546

I moved into the La Villa Apartments in October 2012. Tori, the leasing agent, told me Perry, the landlord/manager, was great about making repairs quickly. I signed the lease under the impression Perry would make repairs punctually, and the lease also states only he can make any repairs to my unit. From the start, Perry was slow to fix the more serious maintenance issues. It took Perry 39 days from the first day I moved in to fix my shower wall with the 12" by 18" hole in it. I had to place a tarp over the shower wall to use it. I also informed Tori about my drafty bedroom windows in November 2012. She told Perry about the issue, and had another maintenance man, Shane, caulk around the windows. I tried to tell Tori the issue was not resolved, but she no longer worked for Perry. I talked to Perry directly from December 2012 to now with maintenance concerns. I had to badger him to fix my stuck bedroom thermostat a few months ago, pester him to clean my leaky air conditioner back in August 2013, and try to coax him to fix my bedroom windows. I specifically mentioned my bedroom windows to him in November 2013 again, and he claimed he would fix it. After badgering him to fix them, I finally got him to replace a broken glass pane in the bedroom. I still have yet to get him to fix the bottom weather strip on the window, which is torn. (Photograph provided) He claims he fixed it, and that my electric bill is supposed to be high even though my thermostat for the heater is set on 67 degrees and never moves. My heater in the bedroom rarely shuts off when there is wind outside, even though it is set on 67 degrees. I still cannot get him to fix the windows, and it is freezing me out of my room whenever cold fronts move through the area. I also had several other maintenance issues that Perry disregarded, including the spraying of bugs, repairing my stove's big burner switch, and many others. I also don't waste my time telling him about the electrical outlet in my bedroom that sometimes shocks me when I plug something in since I can't even get him to fix other maintenance concerns. I also have a sagging living room ceiling that I fear may one day come crashing down on me or my guests. I will say that Perry did fix the door weather strip, and that his work quality is great on the stuff he does fix. However, getting Perry to address maintenance issues, even in an untimely manner, is next to impossible. I think I made a huge mistake in choosing to live here for that reason.