Landlord Complaint Record: #23-3496

Peartree Apartments    |    Karen Ginther-Graham    |    Edmond    ,    Oklahoma 73003    Landlord Complaint 23-3496


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3496 Filing Date : Dec 27, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Dec 28, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Karen Ginther-Graham RENTER : Kept Private
Property Name : Peartree Apartments      
Address : PO Box 31772 Address : Kept Private
City, State - Zip : Edmond, Oklahoma - 73003. City, State - Zip : Bethany, Oklahoma - 73008.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Will Not Give Deposit Back
Fair Resolution according to renter :
  1. Refund 300 Deposit And 3 Day Of Rent For Moving Out Early Like She Stated She Would

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

She refuses the give the deposit back and now sent me a letter saying I was using her for 30 months without authorization( she gave me the password many times to use it and not once mentioned a charge for using and after living there for 30 months she tries to charge me for this. It so funny I think she is going crazy or losing it) and left stains in parking lot (there about 30 cars coming in/out of parking lot every hour) and now is making up more stuff just to keep from paying my deposit back because we did have many issues with the rundown apartment complex. The dishwasher never worked the whole time we lived there and all the appliances except the stove are from the late 80's. I work for FAA and its listed in OKC as a FAA apartment but everybody hates the apartment complex and the manager. I can scan in the letter to send this to you because it so stupid its funny. I have all the pictures and a witness that lives in the apartment to validate how clean and neat we left the apartment.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (22)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jan 5, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 04, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jan 5, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jan 4, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Karen Ginther-Graham in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM Jan 4, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Dec 31, 2013 Delivery Estimate: The complaint notice sent to Karen Ginther-Graham Peartree Apartments Edmond, Oklahoma should have arrived or will arrive within 24 hours.
SYSTEM Dec 30, 2013 The RPA server has sent an initial email complaint notice to Karen Ginther-Graham Peartree Apartments concerning the Complaint filed by the tenant: Will Not Give Deposit Back. The email address was provided by the tenant at the time of filing.
SYSTEM Dec 30, 2013 An email confirmation was sent to the tenant at 12-30-2013 01:01:40. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Dec 28, 2013 The RPA server has sent an initial email complaint notice to Karen Ginther-Graham Peartree Apartments concerning the Complaint filed by the tenant: Will Not Give Deposit Back. The email address was provided by the tenant at the time of filing.
SYSTEM Dec 28, 2013 An email confirmation was sent to the tenant at 12-28-2013 02:49:53. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Dec 28, 2013 The RPA server has sent an initial email complaint notice to Karen Ginther-Graham Peartree Apartments concerning the Complaint filed by the tenant: Will Not Give Deposit Back. The email address was provided by the tenant at the time of filing.
SYSTEM Dec 28, 2013 An email confirmation was sent to the tenant at 12-28-2013 02:13:21. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Dec 28, 2013 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Dec 28, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 03, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3496 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Dec 28, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Karen Ginther-Graham
PO Box 31772
Edmond, Oklahoma 73003

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID:
SYSTEM Dec 28, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3496.
SYSTEM Dec 28, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Dec 28, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Dec 28, 2013 The RPA server has sent an initial email complaint notice to Karen Ginther-Graham Peartree Apartments concerning the Complaint filed by the tenant: Will Not Give Deposit Back. The email address was provided by the tenant at the time of filing.
SYSTEM Dec 28, 2013 An email confirmation was sent to the tenant at 12-28-2013 00:00:37. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Dec 27, 2013 CONFIRMATION OF COMPLAINT: A complaint about will not give deposit back has been filed pertaining to 23-3496 or Karen Ginther-Graham located in Edmond, Oklahoma 73003. Case is pending mailing confirmation.
SYSTEM Dec 27, 2013 Complaint 23-3496 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.