Landlord Complaint Record: #23-3399

GALLERY APARTMENTS    |    ROB, DAN    |    GRAND FORKS    ,    North Dakota 58203    Landlord Complaint 23-3399


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3399 Filing Date : Dec 3, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Dec 3, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : ROB, DAN RENTER : Kept Private
Property Name : GALLERY APARTMENTS      
Address : 815 NORTH 39TH ST Address : Kept Private
City, State - Zip : GRAND FORKS, North Dakota - 58203. City, State - Zip : GRAND FORKS, North Dakota - 58203.
Phone : Kept Private Phone : Kept Private

COMPLAINT : BED BUG ISSUE
Fair Resolution according to renter :
  1. To Have The Bed Bugs Be Gone, And Not To Be Blamed For Them

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

We moved in to the Gallery apartments in Grand Forks ND in June 2013. We brought all of our furnishings from home, where there are no bed bugs. In late September 2013 we were getting biten in the night. I talked to the management and they accused us of bringing in the bed bugs. We have been washing our bedding frequently and vacuuming. We have purchased a bed bug proof mattress cover. Clayton found a bed bug on 11/6/2013 and took it to the apartment manager. At that time they took it more serious and had an exterminator come to our apartment.When the exterminator arrived the first time he went thur our dressers and looked all over our mattress, but could not find any bed bugs. They have been back and sprayed 4 times, the last time was yesterday. on December 2, 2013 we went to talk to the apartment manager because we are still being biten, we spoke with Dan.He was very compative and argumentative that we had brought the bed bugs here. This morning 12/3/2013 we recieved a notice that our mattress was to be removed from the apartment building. They did give us a garage to put the mattress in. We would like to have a mediator get involved because we are not being treated with respect and we feel that is because we are only 20. Since November 6th teh they

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (16)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Dec 11, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: December 10, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Dec 11, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Dec 10, 2013 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Dec 6, 2013 Delivery Estimate: The complaint notice sent to ROB, DAN GALLERY APARTMENTS GRAND FORKS, North Dakota should have arrived or will arrive within 24 hours.
SYSTEM Dec 3, 2013 As per tenant request, a duplicate copy of the Complaint Notice mailed to the Landlord has printed and is in route to the Tenant's address. USPS Mailing Center has provided the confirmation ID: 42110388
SYSTEM Dec 3, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 09, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3399 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Dec 3, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
ROB, DAN
815 NORTH 39TH ST
GRAND FORKS, North Dakota 58203

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42110388
SYSTEM Dec 3, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3399.
SYSTEM Dec 3, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Dec 3, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM Dec 3, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Dec 3, 2013 An email confirmation was sent to the tenant at 12-03-2013 11:44:02. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Dec 3, 2013 An email confirmation was sent to the tenant at 12-03-2013 11:40:17. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Dec 3, 2013 CONFIRMATION OF COMPLAINT: A complaint about BED BUG ISSUE has been filed pertaining to 23-3399 or ROB, DAN located in GRAND FORKS, North Dakota 58203. Case is pending mailing confirmation.
SYSTEM Dec 3, 2013 Complaint 23-3399 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.