Landlord Complaint Record: #23-3342

The Carriage House    |    Jack Sutton, Landlord; Sal Novaj, Manager    |    Teaneck    ,    New Jersey 07666    Landlord Complaint 23-3342


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3342 Filing Date : Nov 20, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Nov 21, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Jack Sutton, Landlord; Sal Novaj, Manager RENTER : Kept Private
Property Name : The Carriage House      
Address : 179 Cedar Lane, Suite H Address : Kept Private
City, State - Zip : Teaneck, New Jersey - 07666. City, State - Zip : New York, New York - 10023.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Harrasment, Abuse, Incompetence, Pathological Lying By Building Sal Novaj
Fair Resolution according to renter :
  1. Sal Novaj Has To Be Fired And Entered Into National Data Base Of Criminal Managing Agents To Stay Away From.
  2. Refund for last 6 months rent as I as too scared to live here and my health as affected.
  3. Reimursment RPA
  4. I have been requesting a referenecse letter via mail/ Phone and broker so I can get out of this hell.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I lived in the building 11.5 years. The landlord is a very reasonable man but got old and detached from the building. He will find out the hard way who is Sal Novaj, who has been hired few years ago. Most of the tenants/employees here are very nice people but all afraid to complain as the leases will not be renewed or their jobs will be terminated. Sal Novaj is a con artist, pathological liar, incompetent and abusive person. He is abusing all doorman- they all leave. He refuses to pay them jury duty salary violating the law. He never calls back or e-mail back or communicates. He is harassing abusing the super whom we all love and a great guy and he cant take Sal's abuse any longer either. The ones here at the moment already leaving or looking to leave. Sal has been lying to landlord about everything. He has been serving me with 30 day termination letters 3 times- 2 Times "fake letter" to provoke me. He has turned my life into living hell all because I'm not willing to put up with his lying and bullying!! Sal is retaliating against me because Im not willing to put up with his lies an him and I have the paper trail and witnesses to prove it. Landlord has not been aware of that. All because I actually confronted him about him being incompetent and a liar. One example of lying; Sal has told my neighbor Bill Selby from 3B that he has called me many times and everyone is complaining about my piano playing and I don't care. All of which is a lie. Sal has never made one phone call to me or ever approached me and he knows he has no records of such calls as he never call or e mail anyone. He just harasses people in person and uses the legal system to evict people if they dare to challenge him. There have been many robberies in the building and Sal would not release the security cameras footage as he covers up crimes (I don't see any other reason for that). He made the doorman pay for a stolen phone when he knew exactly ho stole it from Mark at 4K. I have no neighbors upstairs (top floor) and to the right is elevator. Downstairs is my friend Scott ho is a musician and across my dear friends Donna and Patrick. Nobody is complaining about my playing....on the contrary. They all love it at present time. That's a fact and Sal is lying to the landlord like he is lying to everybody else. Washer dryer never works as Sal is too lazy to empty the quarters from the machines. I have a proof that Sal is being vindictive. Im also starting a petition to get rid of Sal.


LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (17)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Nov 29, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: November 28, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Nov 29, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Nov 28, 2013 EMAIL TO LANDLORD: The RPA has sent an email reminder to Jack Sutton, Landlord; Sal Novaj, Manager in request for an immediate response to the complaint. Pending Landlord/ Manager Response.

SYSTEM Nov 28, 2013 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Nov 21, 2013 Delivery Estimate: The complaint notice sent to Jack Sutton, Landlord; Sal Novaj, Manager 23-3342 Teaneck, New Jersey should have arrived or will arrive within 24 hours.

SYSTEM Nov 21, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 27, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3342 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Nov 21, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Jack Sutton, Landlord; Sal Novaj, Manager
179 Cedar Lane, Suite H
Teaneck, New Jersey 07666

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42102710

SYSTEM Nov 21, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3342.

SYSTEM Nov 21, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Nov 21, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Nov 20, 2013 The RPA server has sent an initial email complaint notice to Jack Sutton, Landlord; Sal Novaj, Manager The Carriage House concerning the Complaint filed by the tenant: Harrasment, Abuse, Incompetence, Pathological Lying By Building Sal Novaj. The email address was provided by the tenant at the time of filing.

SYSTEM Nov 20, 2013 An email confirmation was sent to the tenant at 11-20-2013 15:59:20. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Nov 20, 2013 The RPA server has sent an initial email complaint notice to Jack Sutton, Landlord; Sal Novaj, Manager The Carriage House concerning the Complaint filed by the tenant: Harrasment, Abuse, Incompetence, Pathological Lying By Building Sal Novaj. The email address was provided by the tenant at the time of filing.

SYSTEM Nov 20, 2013 An email confirmation was sent to the tenant at 11-20-2013 15:38:19. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Nov 20, 2013 CONFIRMATION OF COMPLAINT: A complaint about Harrasment, Abuse, Incompetence, Pathological lying by building Sal Novaj has been filed pertaining to 23-3342 or Jack Sutton, Landlord; Sal Novaj, Manager located in Teaneck, New Jersey 07666. Case is pending mailing confirmation.

SYSTEM Nov 20, 2013 Complaint 23-3342 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.