The Realty Connection    |    Pat Marsonette    |    Eugene    ,    Oregon 97401    Landlord Complaint 23-3309

My home was flooded with sewer water containing feces, urine, feminine hygiene products, toilet paper, and anything else one puts down a toilet. The maintenance person did not call a plumber two days before the flood when I called and told him that the sewer had backed up again. I had to clean up all the mess that day and the two times prior to the total flood which was in July 2013. I was harassed, yelled at, threatened, and demanded to move all of my belongings from the house as soon as possible but no later than November 1st or the sheriff would be summoned to physically remove me and my belongings. Almost all of this communication is in the form of a voice mail. My mother, uncle, and myself spent four days moving everything out of the house and cleaning the entire upstairs. Downstairs my mom cleaned the stove, refrigerator, windows, and cupboards. I did not attempt to clean the upstairs carpet because both my cats were soaked with sewer water before they could get up the stairs, I walked through the sewer water and up and down the stairs to retrieve some of my belongings, and clothing soaked with sewer water was thrown on the stair landing. With all those events the health department said the carpet would need to be replaced.