Landlord Complaint Record: #23-3158

Titan Managment Group, LLC    |    Silas Jura    |    Lafayette    ,    Indiana 47901    Landlord Complaint 23-3158


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-3158 Filing Date : Oct 16, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Oct 18, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Silas Jura RENTER : Kept Private
Property Name : Titan Managment Group, LLC      
Address : 818 Main St. Address : Kept Private
City, State - Zip : Lafayette, Indiana - 47901. City, State - Zip : Lafayette, Indiana - 47904.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bug Infestation
Fair Resolution according to renter :
  1. Pay For Extermination Of Bed Bugs
  2. Reimburse for RPA fees

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I called 10/16/2013 to file a complaint about a bed bug infestation and was immediately attacked verbally by a landlord, was threatened with eviction before I even had a chance to finish asking questions and establishing basic information. She was very hostile, rude and inappropriate at addressing said complaint. I would appreciate it if this matter was taken care of promptly and professionally. Thank you!

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (16)
Agent Date Response
SYSTEM May 6, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Oct 26, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 25, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Oct 26, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 25, 2013 EMAIL TO LANDLORD: The RPA has sent an email reminder to Silas Jura in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM Oct 25, 2013 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Oct 18, 2013 Delivery Estimate: The complaint notice sent to Silas Jura 23-3158 Lafayette, Indiana should have arrived or will arrive within 24 hours.
SYSTEM Oct 18, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 24, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3158 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 18, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Silas Jura
818 Main St.
Lafayette, Indiana 47901

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42077651
SYSTEM Oct 18, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3158.
SYSTEM Oct 18, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 18, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 16, 2013 The RPA server has sent an initial email complaint notice to Silas Jura Titan Managment Group, LLC concerning the Complaint filed by the tenant: Bed Bug Infestation. The email address was provided by the tenant at the time of filing.
SYSTEM Oct 16, 2013 An email confirmation was sent to the tenant at 10-16-2013 13:13:52. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 16, 2013 CONFIRMATION OF COMPLAINT: A complaint about Bed bug infestation has been filed pertaining to 23-3158 or Silas Jura located in Lafayette, Indiana 47901. Case is pending mailing confirmation.
SYSTEM Oct 16, 2013 Complaint 23-3158 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.