Landlord Complaint Record: #23-3131

Ambassador Arms Apartments    |    Stuart Levine    |    Saginaw    ,    Michigan 48603    Landlord Complaint 23-3131


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CASE CLOSED UNRESOLVED May 5, 2014


UNRESOLVED COMPLAINT: Despite mediation efforts; neither party could reach an agreement that was accepted by the other party.
 



Case Number : 23-3131 Filing Date : Oct 13, 2013
Investigating Agent : Kept Private Case Disposition : Unresolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Landlord Oct 16, 2013
Please see the attached document for our response to this complaint.
upload Kept Private RPA Mailing Center Oct 15, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Stuart Levine RENTER : Kept Private
Property Name : Ambassador Arms Apartments      
Address : 5841 Ambassador Dr. Address : Kept Private
City, State - Zip : Saginaw, Michigan - 48603. City, State - Zip : Bay City, Michigan - 48708.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach Of Contract
Fair Resolution according to renter :
  1. If Payment Is Required, I Would Like To Pay Only The $585 For The Month Of August, And Theyll Keep Security Deposit

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

My lease ends in November of 2013, but I acquired a new job, so this in turn required me to relocate to be closer to my job. I notified the apartment staff of my situation with a verbal notice in April 2013, and with a written notice in May of 2013. I told them I would be moving out by July. They originally said they could help me find someone to sublet the apartment, but then later on said they wouldn't help me and that I had to do it on my own. So I tried finding someone to sublet the apartment since I was moving out in July. The first gentleman I found was going to move in, but the paperwork process by the apartments took too long so he unfortunately had to find somewhere else to live. After that I advertised on craigslist for someone to sublet the apartment, but later on I was told by the apartment manager that I couldn't advertise for the apartment, so I took the advertisement off of craigslist. Another gentleman by the name of Ross was going to move into the apartment in July right after I was going to move out. The apartments knew of this days before I was moving out. On the day I was moving, the office manager called me and told me I couldn't move out. She told me I had to stay there and live with Ross. When I informed Ross of what the manager said, he decided to find somewhere else to live. It doesn't state anywhere in the contract that I have to stay living in the apartment if I have found someone else to take over the lease for me. I still moved out of the apartment in July like I had planned to do in the first place. The apartments have sent me a letter since then, threatening to sue me for the months of August, September, October and November. This has indicated to me that they may not try and find someone to move into my apartment. Due to the fact that the apartments never tried to find someone to take over the lease for me, even though Michigan requires the Landlord to try and find someone, and they made a false statement to me about not being able to move out when I found someone to take over the lease, I do not believe I should be required to pay them anymore rent than for the month of August. This is a very generous offer on my part since the apartments have failed to comply with state law, and breached the contract.

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter Oct 17, 2013 162.193.47.148 I did not respond to the letter to dispute any charges because the letter was not mailed to me on time for me to dispute it within 7 days. I do accept full responsibility for not forwarding my address to the apartments. I did not know I had too and that is my fault. But I am not willing to just let this go when I did everything I could to try and find someone to move in and the apartment manager made things difficult for me. It's not right, and what matters most is that she was dishonest. This needs to get resolved. Thank you. David
Renter Oct 17, 2013 162.193.47.148 Explain why you can't accept / Offer Alternative Resolution.
Landlord Oct 16, 2013 168.92.162.2 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (21)
Agent Date Response
SYSTEM May 6, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM May 5, 2014 The case has received a disposition of: 'Unresolved' Neither party was able to reach an agreement or resolution.
SYSTEM Oct 16, 2013 FINAL 3 DAY RESPONSE PERIOD: The RPA is providing a 3 day response period for additional updates by either party. The tenant may at their discretion offer an alternative resolution. Pending further updates.
SYSTEM Oct 16, 2013 Email Sent to Tenant: The RPA has sent an email to the tenant showing managements explanation as to why they can't accept the tenants resolution or provide an alternative resolution.
SYSTEM Oct 16, 2013 LANDLORD UNABLE: According to the response made by Tamara Pegley, management is not able to accept the tenant proposed resolution, nor are they able to offer an alternative. This case will be documented as Refused to Mediate.
SYSTEM Oct 16, 2013 LANDLORD EXPLANATION: The Landlord Tamara Pegley cannot accept the tenant's resolution nor provide an alternate resolution as per the statement provided: Please see the attached document which contains our response to this complaint.
SYSTEM Oct 16, 2013 New file uploaded by Landlord.
SYSTEM Oct 15, 2013 Delivery Estimate: The complaint notice sent to Tamara Pegley 23-3131 Saginaw, Michigan should have arrived or will arrive within 24 hours.
SYSTEM Oct 15, 2013 As per tenant request, a duplicate copy of the Complaint Notice mailed to the Landlord has printed and is in route to the Tenant's address. USPS Mailing Center has provided the confirmation ID: 0
SYSTEM Oct 15, 2013 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM Oct 15, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 21, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3131 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 15, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Tamara Pegley
5841 Ambassador Dr.
Saginaw, Michigan 48603

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Oct 15, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3131.
SYSTEM Oct 15, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 15, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM Oct 15, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 13, 2013 The RPA server has sent an initial email complaint notice to Tamara Pegley Ambassador Arms Apartments concerning the Complaint filed by the tenant: Breach Of Contract. The email address was provided by the tenant at the time of filing.
SYSTEM Oct 13, 2013 An email confirmation was sent to the tenant at 10-13-2013 14:58:03. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 13, 2013 CONFIRMATION OF COMPLAINT: A complaint about Breach of Contract has been filed pertaining to 23-3131 or Tamara Pegley located in Saginaw, Michigan 48603. Case is pending mailing confirmation.
SYSTEM Oct 13, 2013 Complaint 23-3131 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.