Landlord Complaint Record: #23-2961

The wooten company/Southwinds    |    Pearson, Patrick    |    Springfield    ,    Missouri 65804    Landlord Complaint 23-2961


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CASE CLOSED FORCE REQUIRED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-2961 Filing Date : Sep 20, 2013
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Sep 21, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Pearson, Patrick RENTER : Kept Private
Property Name : The wooten company/Southwinds      
Address : 1675 E Seminole Suite B Address : Kept Private
City, State - Zip : Springfield, Missouri - 65804. City, State - Zip : Springfield, Missouri - 65802.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed bugs, Renter trying to Bill Tentant for Extermation fees
Fair Resolution according to renter :
  1. Renter pays Fees for extermanation.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

We have have lived at 3 different properties with all of the same furniture, we have never experienced ANY bug problems until TSH/Southwinds. Now that the problem has risen they are trying to get us to pay for the extermination fees. ($800)

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM May 5, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Sep 29, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: September 28, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Sep 29, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Sep 28, 2013 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Sep 26, 2013 An email confirmation was sent to the tenant at 09-26-2013 14:59:39. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Sep 21, 2013 Delivery Estimate: The complaint notice sent to Pearson, Patrick 23-2961 Springfield, Missouri should have arrived or will arrive within 24 hours.
SYSTEM Sep 21, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: September 27, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2961 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Sep 21, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Pearson, Patrick
1675 E Seminole Suite B
Springfield, Missouri 65804

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42057293
SYSTEM Sep 21, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2961.
SYSTEM Sep 21, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Sep 21, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Sep 20, 2013 An email confirmation was sent to the tenant at 09-20-2013 15:18:59. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Sep 20, 2013 CONFIRMATION OF COMPLAINT: A complaint about Bed bugs, Renter trying to Bill Tentant for Extermation fees has been filed pertaining to 23-2961 or Pearson, Patrick located in Springfield, Missouri 65804. Case is pending mailing confirmation.
SYSTEM Sep 20, 2013 Complaint 23-2961 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.